Server Infrastructure Analyst – Crop

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Ensure the security and integrity of systems by regularly updating software and hardware versions through established patching and updating protocols.

• Collaborate with architecture teams to devise implementation and enhancement strategies by gathering infrastructure requirements from key stakeholders and proposing solutions.

• Facilitate the conversion of infrastructure requirements into actionable processes by analyzing information collected from various sources and defining user needs for effective solutions.

• Evaluate, document, and communicate the impact of changes to key stakeholders by working together to create requirements documentation.

• Partner with subject matter experts to define the technical vision and gather necessary information to fulfill requests within the designated area of responsibility.

• Identify and execute continuous improvement initiatives to boost performance and efficiency.

• Assist end-users by ensuring a comprehensive understanding of user requirements and the availability of relevant process documentation.

• Foster a positive work atmosphere by embodying cultural expectations and encouraging others to appreciate performance and diversity.

• Aid in the deployment of infrastructure technologies and solutions.

⛳️ Requirements

• Bachelor’s Degree or a comparable combination of education and work experience.

• Minimum of 5 years of pertinent experience.

• Information Security - Awareness - Knowledgeable about information security and the controls available to mitigate security threats within solutions and services.

• IT Infrastructure - Practitioner - Capable of building, configuring, administering, and supporting infrastructure technologies and solutions, including compute, storage, networking, physical infrastructure, software, commercial off-the-shelf (COTS) and open-source packages, as well as virtual and cloud services like IaaS, PaaS, and SaaS.

• Ownership & Initiative - Working - Takes responsibility for issues until a new owner is designated or the problem is resolved or mitigated.

• Problem Solving - Awareness - Capable of investigating issues in systems, processes, and services, with an understanding of the problem's level (e.g., strategic, tactical, operational). Can assist in implementing remedies and preventative strategies.

• System Design - Working - Converts logical designs into physical designs. Produces detailed designs and documents all work adhering to required standards, methods, and tools, including appropriate prototyping tools.

• Service Focus - Working - Takes inputs and establishes coherent frameworks that are effective.

• Technical Understanding - Working - Comprehends core technical concepts relevant to their role and can apply them with guidance.

• Troubleshooting & Problem Resolution - Working - Capable of troubleshooting and identifying issues across various technology capabilities.

🏝️ Benefits

• Hybrid Working – a blend of working from home and in the office.

• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis.

• Competitive 401(k) program with company match up to 8%.

• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, and financial and legal advice.

• Tuition Reimbursement for professional certifications and ongoing education.

• Employee Network and Community – QBE actively supports six Employee Networks, along with numerous opportunities to contribute to your community.