Senior Workday Benefits Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee, troubleshoot, and resolve issues within the Workday system

• Serve as the main customer liaison for cases and projects

• Evaluate business needs, propose solutions, and advise on best practices utilizing business, functional, and technical expertise

• Ensure compliance with the current BPaaS Support methodology while promoting best practices, process enhancements, and procedures

• Organize time and manage caseload through a case management system

• Conduct peer reviews for other consultants during production transitions

• Provide mentorship to new team members as needed

• Keep updated on Workday system releases and improvements, and relay this information to customers with recommendations for optimal application in their settings

⛳️ Requirements

• Bachelor's degree is mandatory

• Active Workday Benefits certification is required

• 2-4 years of experience in Workday Benefits, including knowledge of benefit concepts like plan designs, COBRA, Evidence of Insurability, and age reduction rules

• Functional experience in configuring and supporting Open Enrollment (highly complex), ACA Configuration, Benefit Plans Configurations, Rate Changes, and Data Loads

• Proficient in time management and multitasking, effectively managing multiple cases and clients concurrently

• Intermediate to advanced Excel skills are necessary

• Workday Reporting Certification and/or relevant experience is preferred

🏝️ Benefits

• Culture grounded in values

• Opportunities for career advancement

• Professional growth and development options