Senior Vice President – General Manager, Acute & Payer

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the General Manager for the Acute & Payer business unit, holding full P&L responsibility while defining the strategic vision and market growth plan within the Health System, Health Plan, and Convener markets as a member of the senior leadership team.

• Oversee P&L performance and manage the business to achieve EBITDA margin targets, balancing ongoing investments in growth with disciplined cost management while scaling operations beyond $100M in annual revenue.

• Lead the strategy and commercialization of AI-driven products within the Acute & Payer portfolio, collaborating closely with Product and Engineering teams to launch new capabilities with effective packaging, pricing, and go-to-market strategies.

• Advocate for innovation and enhance integration and cross-selling across the combined portfolio, ensuring that customer feedback informs strategy while identifying strategic partnerships and M&A opportunities to broaden capabilities.

• Manage the complete customer experience across the Acute & Payer business, enhancing engagement, retention, and long-term value while ensuring that customer requirements shape the product roadmap.

• Build and lead a high-performing organization by establishing scalable operational processes, nurturing a strong performance culture, and developing future leaders through succession planning and talent development.

⛳️ Requirements

• Over 10 years of experience as a business or P&L leader, with extensive expertise in managing complex, multi-product SaaS organizations in the healthcare industry.

• A Bachelor’s degree in business, healthcare, technology, or a related field is required; an advanced degree such as an MBA is preferred.

• Proven track record of owning comprehensive P&L responsibility, including managing revenue growth and EBITDA margins for businesses scaling beyond $100M in annual revenue.

• Significant experience in integrating and cross-selling across acquired or combined product portfolios to foster organic growth and enhance customer value.

• Demonstrated ability to conceptualize and commercialize AI-driven or emerging technology solutions into profitable offerings.

• A history of building, leading, and developing high-performing teams, including succession planning and organizational design.

• Broad general management skills covering strategy, go-to-market execution, operations, and cross-functional collaboration with Product and Engineering teams.

• Experience in Health System, Health Plan, or Convener markets, along with familiarity with care coordination or decision support solutions, is considered advantageous.

• Background in supporting M&A integration, forming strategic partnerships, and engaging with executive-level stakeholders, including acting as a visible leader for rapidly growing business units.

🏝️ Benefits

• Benefits starting from Day 1

• Retirement Plan Matching (RRSP & 401K)

• Flexible Paid Time Off

• Lifestyle/Wellness Spending Account

• Parental & Caregiver Leaves

• Fertility & Adoption Support

• Continuous Development Support Program

• Employee Assistance Program

• Learning Programs & Resources

• Employee Recognition … and more!