Senior UX Researcher

This is a fully remote position, open to applicants in Italy.

📋 Description

• Conduct UX research for Tether's consumer and developer offerings, including Keet, QVAC Workbench, Tether Wallet, developer portals, and more.

• Identify best practices and emerging trends in UX across various product categories.

• Analyze competitors and related products to uncover how others address similar challenges and identify existing gaps.

• Convert research findings into clear, actionable recommendations for product designers and product managers.

• Collaborate with product teams across all four pillars (Stable Finance, Stable Intelligence, Stable Power, Stable Communications) to guide decisions throughout the product lifecycle.

• Develop and maintain a research repository to ensure insights accumulate over time and remain applicable across teams.

• Adapt research methods to fit each product's needs, whether qualitative, quantitative, lightweight, or in-depth as required by the questions posed.

⛳️ Requirements

• Over 5 years of UX research experience in consumer and/or developer products.

• Comprehensive research skills: defining questions, selecting methods, executing studies, synthesizing results, and communicating findings.

• Proficient in qualitative methods (interviews, usability testing, contextual inquiry) with a working knowledge of quantitative methods.

• Familiarity with at least one of the following: crypto wallets and self-custody, messaging or P2P applications, AI technologies, or developer tools.

• Excellent written and verbal communication skills — capable of transforming ambiguous insights into actionable recommendations.

• Experience with products where trust, privacy, security, financial transactions, or technical intricacies influence user experience.

• Required AI proficiency: actively utilize AI tools to enhance research planning, synthesis, insight mapping, documentation, and reporting, while demonstrating sound human judgment.

• Strong product judgment: adept at distinguishing valuable insights from irrelevant information to inform product development.

• Ability to thrive in dynamic environments where research must be practical, focused, and impactful.

• A genuine curiosity, critical thinking skills, and a depth of analysis that extends beyond superficial observations.

• Low-ego collaborative approach, with the capability to challenge assumptions in a clear and constructive manner.

• A sincere curiosity and depth of thought that surpasses surface-level insights.

🏝️ Benefits

• Paid time off

• Opportunities for professional development