Senior UX Designer

This is a fully remote position, open to applicants in Spain.

📋 Description

• Perform regular generative and evaluative research with internal operations users — encompassing contextual inquiry, task analysis, and usability testing.

• Develop a comprehensive understanding of HealthSource workflows: tracking how requests navigate through the system, identifying error points, and recognizing what hinders team efficiency.

• Integrate qualitative and quantitative insights (support ticket trends, usage statistics, direct interviews) into clear problem statements.

• Sustain and enhance an evolving perspective of the user, their cognitive frameworks, and the operational environment they operate within.

• Manage the end-to-end design process for HealthSource features — from initial concepts to finalized, specification-ready outputs.

• Produce detailed interaction designs, user flows, and prototypes that address edge cases and error scenarios, not solely focusing on the ideal path.

• Contribute to and uphold consistency within Datavant's design system, recognizing components that should be standardized across products.

• Design for high-volume efficiency — our operations users handle hundreds of requests daily, so minimizing friction is essential.

• Balance immediate iterative enhancements with long-term systemic redesign initiatives.

• Collaborate closely with the HealthSource PM and engineering teams throughout the product development lifecycle.

• Engage directly with operations managers and specialists to validate designs frequently and early in the process.

• Articulate design rationale effectively to both technical and non-technical stakeholders.

• Participate in product strategy discussions — you will be expected to provide insights on which problems are worth addressing and the reasons behind them.

• Coordinate with the broader design team on shared patterns, principles, and critiques.

⛳️ Requirements

• Over 5 years of UX design experience, with a portfolio showcasing strong skills in research, interaction design, and systems thinking.

• Proven experience in designing for internal tools, operational platforms, or workflow-intensive products — beyond just consumer experiences.

• Proficiency in the complete research toolkit: knowing when to employ specific methods, how to synthesize results, and how to involve stakeholders effectively.

• Strong interaction design abilities — you consider state management, error handling, progressive disclosure, and accessibility/keyboard patterns with care.

• Experience contributing to or engaging with a design system.

• Ability to navigate ambiguity — this role requires defining problems rather than merely executing pre-defined solutions.

• Excellent written communication skills; you can draft a clear design brief, decision rationale, or research summary independently.

🏝️ Benefits

• 25 vacation days.

• Daily in-office lunch stipend (along with a fully stocked kitchen).

• Hybrid work model: 2 days per week at our office in Gracia.

• Commitment to professional development opportunities.

• Employee-driven initiatives including an annual company-wide innovation day and DEI resource groups.

• Comprehensive private health coverage with out-of-network reimbursement options.

• Flexible compensation options via Cobee (Restaurant, Transportation, Nursery).

• Peer and company recognition programs.

• Monthly educational lunch and learn sessions.