Senior UX Designer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead, collaborate, and support UX design for AI-driven products and workflows from the discovery phase through to implementation and iteration.

• Collaborate with product teams, engineers, and AI experts to pinpoint valuable customer challenges and shape AI functionalities.

• Design conversational, contextual, and agent-driven interfaces that assist users in expressing intent, delivering information, and acting on outcomes.

• Create experiences for agent orchestration that encompass plans, task progress, dependencies, approvals, and transitions.

• Establish guidelines for human oversight, which include reviewing suggested actions, defining limits, intervening during execution, and recovering from errors.

• Assist users in assessing AI outputs through context sources, explanations, and transparency regarding system limitations.

• Plan and execute customer discovery, usability testing, and prototype validation.

• Develop workflow diagrams, wireframes, interactive prototypes, and refined interfaces.

• Work alongside engineers throughout the implementation process and assess experiences utilizing customer feedback, product data, and insights into AI performance.

• Contribute AI interaction patterns to the design system, ensure consistency across teams, and mentor fellow designers.

⛳️ Requirements

• Extensive product or UX design experience, typically with 5+ years of practice, demonstrating a history of leading complex initiatives at a senior level.

• Proven experience in designing and delivering AI-driven interfaces; a portfolio showcasing contributions, AI system behaviors, interaction decisions, and insights gained from real-world usage.

• Considerable experience with conversational interfaces, LLM-powered workflows, AI assistants, autonomous or semi-autonomous agents, or agent orchestration tools.

• Practical knowledge of how AI behavior influences UX, including variations in outputs, latency, contextual limitations, and failure modes.

• Strong foundation in UX principles, including information architecture, interaction design, visual design, accessibility, and systems thinking.

• Proficiency in Figma with the capability to create prototypes that demonstrate dynamic interactions and system behavior.

• Experience utilizing AI tools like Claude and Codex to streamline design through code-based prototypes.

• Strong collaboration skills with technical partners and the ability to balance user needs, model capabilities, engineering constraints, and business objectives.

• Experience in influencing design direction across teams and assisting other designers in enhancing their work.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote work opportunities.

• Professional development and ongoing training.

• Collaborative and inclusive work environment.