Senior User Experience Copywriter

This is a fully remote position, open to applicants in California.

📋 Description

• Take ownership of product and UX copy throughout the entire member journey.

• Create UX and product copy for web, app, and lifecycle interactions, which includes headlines, calls-to-action, labels, helper text, error messages, empty states, confirmations, and in-flow educational content.

• Collaborate with product designers from initial flows to final specifications in Figma.

• Develop and uphold voice and tone guidelines, style guide, glossary, and reusable copy patterns.

• Ensure consistency in copy across various product areas while identifying terminology gaps and conflicts.

• Partner effectively with teams in Product, Design, Engineering, Research, Marketing, Legal, and Member Support.

• Craft copy that supports acquisition, conversion, add-to-cart actions, basket size, and retention while fostering member trust.

• Conduct A/B testing, experiments, user research, and analyze performance data to inform iterations.

• Implement accessibility and plain-language standards.

• Mentor designers, PMs, and team members on creating effective first-draft copy and adherence to standards.

• Oversee multiple projects, manage priorities, and address feedback from senior stakeholders.

• Report directly to the Senior Manager of Product Design.

• Travel to the Los Angeles headquarters twice a year for company summits.

⛳️ Requirements

• Minimum of 5 years of experience in UX, product, or digital copywriting, preferably in D2C, ecommerce, or subscription sectors.

• A portfolio that showcases UX and microcopy work, along with the rationale behind your decisions.

• Experience in creating or maintaining copy standards, style guides, or pattern libraries.

• Proficiency in using Figma and collaborating with designers on a daily basis.

• Ability to write persuasive, clear, and concise copy that embodies the brand voice.

• A data-driven mindset, with experience in copy testing or experimentation.

• Familiarity with accessibility and inclusive language practices.

• Excellent collaboration and communication skills, with the ability to provide and receive constructive feedback.

• Experience working across various product surfaces or customer journeys.

• Employment with Thrive Market requires that employees reside in the United States, and this condition must be maintained throughout the duration of employment.

🏝️ Benefits

• Comprehensive health benefits including medical, dental, vision, life, and disability coverage.

• Competitive salary (based on experience) plus equity options.

• 401k retirement plan.

• 9 observed holidays throughout the year.

• Flexible Paid Time Off policy.

• Subsidized ClassPass Membership granting access to fitness classes and wellness and beauty experiences.

• Opportunity to work in our beautiful office located in Playa Vista.

• Free Thrive Market membership along with an exclusive employee discount.

• Coverage for Life Coaching and Therapy Sessions through our holistic mental health and well-being platform.

• Stock options available.

• Additional health and wellness benefits.