Senior Underwriting Consultant

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Assess applications with significant financial implications and complexity.

• Analyze decisions while adhering to overall underwriting policies.

• Operate independently and mentor junior colleagues.

• Identify and propose solutions for work-related challenges and issues.

• Negotiate and manage time and resources to fulfill deadlines and service expectations.

• Deliver training and serve as an informational resource for junior underwriters.

• Conduct audits of underwritten applications to ensure compliance with established guidelines and policies.

• Review medical record summaries for documentation compliance.

• Assist management with various research initiatives related to risk assessment.

• Process formal underwriting appeals and complaints.

• Evaluate underwriting fraud referrals for appropriateness.

• Foster positive relationships within a self-directed team environment.

• Present a professional image and act as a role model for junior staff.

• Oversee all aspects of the underwriting process for the most complex cases.

• Act as a subject matter expert for junior colleagues and management.

⛳️ Requirements

• Bachelor’s degree or equivalent business experience.

• Ideally, 7 or more years of experience or exposure in underwriting.

• In-depth understanding of the underwriting function.

• Comprehensive knowledge of John Hancock's various business operations.

• Strong familiarity with referral areas.

• Excellent organizational, communication, and interpersonal skills.

• Robust analytical abilities with the capacity to define, investigate, and resolve issues.

• Exceptional capability to establish and maintain customer relationships.

• Proficient in prioritizing tasks and working effectively under deadlines while balancing published service times with a strong customer focus.

• Strong ability to understand, retain, and apply current technical information to daily work challenges.

• Extensive knowledge of company plans, riders, benefits, and illustrations.

• Solid understanding of medical science, technology, and terminology, along with their implications on morbidity.

🏝️ Benefits

• Health, dental, mental health, vision, and short- and long-term disability insurance.

• Life and AD&D insurance coverage.

• Adoption/surrogacy and wellness benefits.

• Employee/family assistance plans.

• Retirement savings plans, including pension and 401(k) savings options.

• Global share ownership plan with employer matching contributions.

• Financial education and counseling resources.

• Paid time off, encompassing up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick leave.