Senior Ultrasound Clinical Account Specialist, Cardiac Sonographer

This is a fully remote position, open to applicants in Florida.

📋 Description

• Deliver specialized clinical product and technical support, as well as training on AcuNav™ and SOUNDSTAR™ catheters during electrophysiology and interventional cardiology procedures.

• Conduct training sessions for physicians and EP laboratory personnel on electrophysiology systems and catheter equipment, including CARTO®, CARTOSOUND™, CARTOMERGE™, and Stockert RF generator.

• Inform customers about electrophysiology products and facilitate in-service training.

• Share best practices to enhance customer product utilization.

• Recognize sales opportunities through consultative selling techniques.

• Promote awareness of electrophysiology solutions and assist Territory Sales Managers in connecting with decision makers.

• Organize and coordinate case support.

• Collaborate effectively with Regional Business Directors, Territory Managers, EP Clinical Account Specialists, Field Service Engineers, field management, marketing, and other internal stakeholders.

• Maintain communication with external partners and foster customer relationships within and beyond EP/IC laboratories.

• Keep up-to-date with product usage instructions, best practices, troubleshooting techniques, clinical literature, and new product developments.

• Address requests in high-pressure situations and develop solutions through diagnostic dialogue.

• Mentor new members of the electrophysiology commercial team as needed.

• Perform additional assigned responsibilities.

⛳️ Requirements

• A minimum of a bachelor’s degree or 4 years of relevant professional work or military experience.

• At least 2 years of experience in a clinical echocardiography lab.

• Must hold certification as a Registered Cardiac Sonographer (RCS) or Registered Diagnostic Cardiac Sonographer (RDCS) in either adult or pediatric echocardiography.

• Advanced knowledge of clinical ultrasound and echocardiography.

• Clinical understanding of the healthcare industry, disease states, and therapeutic and institutional trends.

• A valid driver’s license issued in the United States.

• Advanced clinical expertise in cardiac ablation and cardiac imaging.

• Technical knowledge of electrophysiology technology and its advancements.

• Willingness and capability to travel up to 40% overnight, both locally and nationally, sometimes with short notice.

• Ability to work in hospital lab settings, participate in live patient cases, wear protective gear, and work flexible hours.

• May need to lift up to 60 lbs.

• Experience in electrophysiology/cath lab or the EP/cardiovascular device industry is strongly preferred.

• At least one certification from CEPS (IBHRE), RCES, or RCIS is strongly preferred.

• Experience with complex technical systems or critical patient care settings is preferred.

• Strong communication skills with colleagues and patient care teams.

• Ability to work independently and adapt in a dynamic environment.

• Critical thinking and problem-solving skills in high-pressure situations.

• Ability to convert large volumes of data into actionable insights.

• Eagerness to learn and develop new skills.

🏝️ Benefits

• Commission opportunities.

• An inclusive work environment.

• Support for accommodations during the hiring process.

• Regular updates from the recruitment team throughout the hiring process.

• Guidance on country-specific onboarding checks.

• An opportunity to provide feedback on the hiring experience.