This is a fully remote position, open to applicants in Italy.

📋 Description

• Search for and verify travel bookings for clients.

• Offer guidance in accordance with client travel policies.

• Address inquiries related to DOT, TSA, passports, visas, and other regulations.

• Provide insights on industry matters including low fares, exchange fees, and penalties.

• Evaluate operational procedures and commercial partnerships, recommending enhancements.

• Continuously develop knowledge of the supported travel sectors.

• Assist travelers during schedule alterations, disruptions, and emergencies.

• Cultivate trusted relationships by delivering proactive travel recommendations.

⛳️ Requirements

• Experience as a travel agent.

• Background in supporting VIP, humanitarian, or mission-critical travel is a plus.

• Proficiency in GDS Amadeus.

• Excellent verbal and written communication skills in English.

• Comprehensive understanding of the travel industry, including policies, procedures, and processes.

• Experience in managing intricate international itineraries.

• Capability to perform under pressure and adjust to evolving travel needs.

• Strong attention to detail and effective problem-solving skills.

• Availability to work Monday to Friday, between 8 am and 8 pm CET operating hours.

🏝️ Benefits

• Flexible working hours with options for remote or work-from-home arrangements.

• Opportunities to enhance your skills and advance your career.

• Engage with cutting-edge travel technology and contribute to the future of business travel.

• Generous vacation time.

• Access to mental, physical, and financial wellness resources.

• Travel industry professional benefits and discounts.

• An inclusive workplace that celebrates diversity.

• Work From Anywhere opportunity for 60 days each year.

• Reasonable and necessary accommodations provided.