Senior Technical Service Advisor – Environmental Solutions

This is a fully remote position, open to applicants in Louisiana, +3 more states.

📋 Description

• Deliver expert technical support in waste disposal to sales, operations, and customers.

• Collaborate with customer service, sales, and operations teams to facilitate the acceptance and disposal of waste materials.

• Resolve technical challenges related to hazardous waste treatment and disposal.

• Establish regular and direct relationships with clients, acting as an extension of the sales and customer service teams.

• Utilize specialized knowledge of waste treatment and disposal services across various teams.

• Engage with clients to gather technical requirements, provide tailored solutions, and ensure their satisfaction.

• Meet with clients to explore waste management solutions.

• Analyze laboratory results and safety data sheets.

• Synthesize technical data into thorough reports.

• Research hazardous waste regulations and assist in waste classification.

• Work collaboratively with internal teams to assess treatment options and adhere to transportation guidelines.

• Collaborate with sales to present solutions that meet quality and regulatory standards.

• Conduct technical evaluations and facilitate interdepartmental communication.

• Maintain records of customer pricing.

• Contribute to customer retention and business development efforts.

• Assist in the creation of bid materials alongside sales managers.

• Provide support to the Gulf Sales team in profiling and categorizing waste.

⛳️ Requirements

• 4–7 years of relevant experience in waste disposal, chemistry, or a related field, offering technical expertise.

• Experience in environmental/hazardous waste profiling.

• Familiarity with RCRA regulations.

• Knowledge of DOT regulations.

• Advanced understanding of RCRA laws and regulations concerning waste characterization principles and practices.

• Knowledge of waste processing protocols, transportation regulations, and industry best practices.

• Ability to read, analyze, and interpret complex documentation, technical procedures, and governmental regulations.

• Strong verbal and written communication skills.

• Advanced negotiation and problem-solving abilities.

• Understanding of business math, geometry, and basic accounting processes.

• Proficient in computer technology for communication, data collection, and reporting.

• Skilled in Microsoft Office, DocuSign, and PDF writer.

• Excellent organizational skills with the ability to manage multiple tasks and priorities.

• Ability to work independently and as part of a team in a fast-paced setting.

• Capacity to identify trends and data patterns.

• Availability for work from 8am–5pm Central Time.

• Minimal travel may be required.

🏝️ Benefits

• Comprehensive medical benefits coverage.

• Dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability insurance.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• Retirement plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

• Paid Time Off (PTO).

• Remote work arrangement.

• Opportunities for learning and growth within the role.

• Investment in tools and technology for safe and effective work.