Senior Technical Project Manager – Infrastructure

This is a fully remote position, open to applicants in Connecticut, +2 more states.

📋 Description

• Oversee multiple medium to large-scale remote IT infrastructure projects simultaneously, including network rollouts, SD-WAN, routers, switches, Wi-Fi, equipment refreshes, and remote-site deployment efforts.

• Develop and manage project plans, timelines, budgets, milestones, resource allocations, risk logs, issue trackers, and implementation schedules.

• Propel projects from initiation to closeout, ensuring timely, budget-compliant delivery that meets scope and quality standards.

• Coordinate activities across IT, infrastructure, regional teams, business partners, and external vendors.

• Monitor project expenditures, assess costs, evaluate budget performance, and communicate budget statuses, risks, and discrepancies.

• Solicit and assess vendor quotes and support recommendations for costs and benefits.

• Organize vendor installation timelines, site readiness, deliverables, issue resolution, and project finalization.

• Identify risks, dependencies, resource limitations, and obstacles; create mitigation strategies and escalation recommendations.

• Lead project meetings, status briefings, working sessions, vendor coordination calls, and issue resolution discussions.

• Produce and sustain project documentation, support governance processes, and suggest enhancements to delivery processes.

• Travel to regional Staples facilities up to 20-25% of the time.

• Engage in a rotational 24x7 on-call schedule every 10 weeks.

⛳️ Requirements

• Bachelor's degree in Information Technology, Computer Science, Business, Project Management, Engineering, or a related field, or equivalent professional experience.

• Over 7 years of experience managing technical, IT infrastructure, network, or related technology projects.

• Proven experience in managing project plans, timelines, budgets, risks, issues, milestones, resources, and stakeholder communications.

• Experience coordinating IT infrastructure or network projects that involve SD-WAN, routers, switches, Wi-Fi, equipment refreshes, cabling, low-voltage, or remote-site implementations.

• Familiarity with working alongside external vendors, securing quotes, coordinating installations, tracking deliverables, and resolving implementation challenges.

• Capability to manage multiple concurrent projects with cross-functional teams and competing priorities.

• Proficient in project management tools, documentation standards, status reporting, and project governance processes.

• Strong leadership, communication, organizational, problem-solving, collaboration, adaptability, and accountability skills.

• Must reside within or close to the Massachusetts, Connecticut, and Eastern/Southern New York region, or be open to relocation.

• PMP certification or another project management credential is preferred.

• Experience with geographically distributed teams, complex technology projects, and corporate IT, retail, distribution, or multi-site technology settings is preferred.

🏝️ Benefits

• Inclusive culture supported by associate-led Business Resource Groups.

• 22 days of paid time off (PTO).

• Holiday schedule that includes 7 paid holidays and 1 floating holiday.

• Discounts available for online and retail purchases.

• Company-matched 401(k) plan.

• Programs for physical and mental health wellness.

• Potential eligibility for bonuses or other forms of variable compensation.