Senior Technical Program Manager, Chip Tools

This is a fully remote position, open to applicants in California.

📋 Description

• Take full ownership of program management for Chip Tools, starting with Fuse, to ensure reliability, uptime, and performance align with the requirements of hardware engineering teams throughout the chip development lifecycle.

• Lead tool health initiatives by defining SLOs, monitoring incidents, conducting root cause analyses, and executing improvement roadmaps that minimize friction and prevent future occurrences.

• Create and sustain a dependency map for Chip Tools, comprehending upstream and downstream relationships to identify risks, manage conflicts, and ensure consistency with the chip roadmap.

• Collaborate with hardware engineering leaders to translate the chip development roadmap into tool readiness specifications; proactively pinpoint gaps and mobilize engineering resources to address them.

• Coordinate cross-team interactions among tool developers, infrastructure teams, and hardware users by conducting structured program reviews, tracking action items, and ensuring teams meet their commitments.

• Design and maintain dashboards and reporting systems to provide leadership and customers with real-time insights into tool health, existing risks, and delivery status.

• Identify opportunities to transform Chip Tools from a reactive support model into a proactive, system-oriented operating model and develop the necessary processes to achieve this.

• Integrate new tools into the Chip Tools portfolio as its scope expands beyond Fuse, establishing uniform standards for program management, change control, and incident response.

⛳️ Requirements

• Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field (or equivalent experience).

• Over 12 years of technical program management experience, preferably in hardware, chip development, or engineering infrastructure settings.

• Extensive knowledge of the hardware development lifecycle - you comprehend how chips are designed, verified, and manufactured, and where tools are essential.

• Demonstrated ability to manage complex, multi-stakeholder programs with numerous interdependencies in a dynamic organization.

• Strong skills in dependency management: you can create a dependency graph, assess it for risks, and implement mitigations before they escalate into blockers.

• Experience in overseeing tool or infrastructure reliability programs - you recognize what effective uptime, incident management, and SLO frameworks entail.

• Clear and effective communicator: you can distill technical complexity into concise executive summaries and build credible partnerships with both engineers and senior leadership.

• A data-driven approach to program management - you measure what you manage and utilize data to raise awareness, prioritize, and demonstrate progress.

🏝️ Benefits

• Equity

• Comprehensive benefits package