Senior Technical Product Manager, Observability

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the comprehensive Observability Platform roadmap, encompassing telemetry ingestion, querying, visualization, alerting, and retention for large-scale GPU clusters and multi-tenant cloud environments.

• Establish Vultr's observability strategy across bare metal, virtual machines, Kubernetes, and managed services, ensuring alignment with the infrastructure roadmap, reliability objectives, and customer experiences.

• Lead the development of the customer-facing observability interface, which includes dashboards, APIs, telemetry pipelines, and topology-aware insights.

• Convert low-level signals from GPU, CPU, memory, storage, and network into actionable health views, alerts, and debugging workflows for customers.

• Collaborate closely with engineering on technical trade-offs involving metrics agents, collectors, data models, telemetry pipelines, APIs, and retention architecture.

• Create products for distributed AI environments by gaining insights into the behavior of training and inference workloads across nodes, clusters, schedulers, and network fabrics.

• Develop health models that enable customers to swiftly identify degraded nodes, performance anomalies, and cluster bottlenecks on a fleet scale.

• Ensure that new infrastructure and platform launches are designed with observability in mind through strong collaboration with compute, network, and platform teams.

• Stay updated on contemporary observability stacks and AI infrastructure trends, including the impact of GPU workloads on performance analysis, cost attribution, and operational workflows.

⛳️ Requirements

• Over 7 years of product management experience in cloud infrastructure, observability, monitoring, or developer platforms.

• Comprehensive understanding of observability and monitoring systems, including metrics, logging, tracing, alerting, and telemetry pipeline architecture.

• Proven experience in defining product strategy and roadmaps for platform or infrastructure products at scale.

• Strong technical background with the ability to engage with engineering on telemetry agents, data models, query engines, retention, and distributed systems.

• Experience with monitoring GPU, AI/ML, or HPC infrastructure, along with the unique observability challenges associated with training and inference workloads.

• Demonstrated history of delivering developer- and operator-facing products that have a measurable impact on reliability, time-to-detect, or operational efficiency.

• Experience collaborating with cross-functional teams (engineering, design, marketing, sales) in a dynamic environment.

• Exceptional written and verbal communication skills, capable of translating complex technical concepts for varied audiences.

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).

🏝️ Benefits

• 100% company-paid insurance premiums for employee medical, dental, and vision plans.

• 401(k) plan with a 100% match up to 4%, featuring immediate vesting.

• Annual Professional Development Reimbursement of $2,500.

• 11 Holidays + Paid Time Off Accrual + Rollover Plan.

• Commitment is essential at Vultr! Increased PTO at the 3-year and 10-year anniversary, plus a 1-month paid sabbatical every 5 years and an Anniversary Bonus each year.

• $500 stipend for remote office setup in the first year and $400 each subsequent year.

• Internet reimbursement of up to $75 per month.

• Gym membership reimbursement of up to $50 per month.

• Company-paid Wellable subscription.