Senior Technical Product Manager, Collection Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and govern the product strategy and roadmap for Collection Management, which includes inventory and registration, lifecycle and updates, health and connectivity, as well as the trajectory of results into the platform.

• Develop the standard collection contract, encompassing registration and pairing, health, updates, configuration and content, tasking, and its security.

• Specify how work is allocated to collection methods and how status, retries, and results are returned, ensuring an audit trail of every action performed externally.

• Outline how collection methods are refreshed and receive content, transitioning from per-version packages to methods that retrieve what is necessary.

• Determine how entitlements are applied to collection tasks.

• Establish requirements for secure credential management.

• Own specifications for data ingestion, which includes normalizing data to OCSF and managing the process for schema change approvals.

• Collaborate with constituent teams to establish and maintain clear ownership boundaries.

• Partner with Product Managers and customer-facing teams to capture real deployment conditions and validate designs.

• Participate in customer discussions when a deployment issue or design question arises.

• Make prioritization and trade-off decisions among constituent teams and effectively communicate requirements to Engineering with a solid business rationale.

• Define, monitor, and enhance KPIs such as connectivity, deployment success, update adoption, and task completion rates.

• Collaborate with Product Marketing, Support, and CX on documentation and launch strategies.

⛳️ Requirements

• Over 5 years of Product Management experience, including responsibility for a platform, infrastructure, or shared-service product that is utilized by other teams.

• Strong technical understanding of agent or collector architectures, including registration, fleet inventory, health monitoring, update and staging mechanisms, and remote task execution.

• Working knowledge of secure communications and identity protocols, such as TLS and mTLS, certificate lifecycle management, gRPC or similar RPC frameworks, and proxy topologies.

• Familiarity with secrets and credential management, such as Vault or enterprise PAM tools, and the associated risks of credential transfer across networks.

• Experience with data ingestion pipelines and schema design.

• Demonstrated ability to write clear technical requirements and collaborate directly with tech leads and engineers across various teams.

• Exceptional written and verbal communication skills, with the capability to foster alignment among Engineering, Product, CX, and executive stakeholders.

• Strong organizational capabilities.

• Willingness to travel approximately 10% for customer meetings, workshops, or company events.

• Direct experience with OT/ICS environments, whether on the customer side or in the development or support of an OT security product (an advantage).

• All new hires are required to pass a background check as a condition of employment.

🏝️ Benefits

• Competitive Equity Package.

• Comprehensive Benefits Plan.

• Remote-first work environment.

• Opportunity to collaborate with a mission-driven team focused on protecting critical infrastructure.

• Willingness to travel approximately 10% for customer meetings, workshops, or company events.