Senior Staff Technical Product Manager, Autonomous Workforce

atServiceNowRemoteUS flagCaliforniaFull-timeTechnical Product Manager (TPM)Senior$171.9k – $300.8k/year

Posted 13 hours ago

This is a fully remote position, open to applicants in California.

📋 Description

• Take charge of strategy and implementation for AI-driven product experiences.

• Establish the product roadmap and framework for prioritization.

• Utilize product analytics, experimentation, and usage data to inform prioritization choices.

• Develop strategy, requirements, and prioritization documentation for senior stakeholders and engineering leaders.

• Coordinate various teams, including engineering, data science, and senior stakeholders, around common priorities without having direct authority.

• Provide mentorship to junior product managers.

• Enhance agent productivity and influence the development of a key AI portfolio area.

• Manage conflicting priorities and drive measurable business results.


⛳️ Requirements

• Proven experience in utilizing or critically assessing the integration of AI into work processes, decision-making, or problem-solving.

• Over 12 years of experience in product management.

• Recent, practical experience in enabling and launching AI or data-centric products at significant scale.

• Strong analytical skills with the capacity to make prioritization decisions using product analytics and experimentation, resulting in measurable business impact.

• Proficiency in writing clear, senior-level strategy, requirements, and prioritization documents.

• Excellent skills in stakeholder management, influencing, and negotiation.

• Outstanding verbal and written communication capabilities.

• Documented examples of AI products delivered, trade-offs managed, and outcomes achieved.

• Strong technical fluency with the ability to engage deeply with engineering on architectural and feasibility trade-offs.

• Experience in mentoring or providing informal guidance to junior product managers is a plus.


🏝️ Benefits

• Health plans.

• Flexible spending accounts.

• 401(k) Plan with company match.

• Employee Stock Purchase Plan (ESPP).

• Matching donations.

• Flexible time away plan.

• Family leave programs.

• Equity (when applicable).

• Variable/incentive compensation.

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