Senior Technical Consultant – Team Leader, SERVICENOW

This is a fully remote position, open to applicants in Spain.

📋 Description

• Engage in innovative projects within IT Consulting

• Implement and manage solutions on ServiceNow

• Coordinate with the technical client and the Engagement Manager

• Serve as the technical lead and team leader

• Continuously improve client processes

• Design robust and scalable technical solutions

• Ensure adherence to development best practices and quality standards

⛳️ Requirements

• Over 5 years of technical experience in ServiceNow projects

• Technical leadership and architectural reference

• Design of robust and scalable technical solutions

• Familiarity with development, integration, and quality best practices

• Extensive experience in Agile and hybrid projects

• Solid experience in managing and coordinating technical teams

• Experience in continuous improvement of client processes

• Involvement in implementation, evolution, and integration projects of ServiceNow for large public and private sector clients

• Regular work in projects covering: ITSM, Discovery, end-to-end ITOM architecture in ServiceNow, and CMDB design as a corporate system

• Management of MID Servers (scalability, security, redundancy)

• Best practices for upgrades impacting ITOM

• ITIL certifications (v3 or v4) are mandatory

• Scrum (Scrum Master and/or similar) is desirable

• ServiceNow: Certified System Administrator (CSA), Certified Application Developer (CAD), etc.

• Proficiency in English at C1 level (highly recommended, minimum B2 certified)

🏝️ Benefits

• Flexible working conditions

• Opportunities for professional development