Senior Technical Consultant – Salesforce Field Service

📋 Description

• Act as a subject matter expert for Salesforce Field Service implementations.

• Create solutions for dispatching, optimizing scheduling, managing a mobile workforce, and overseeing field operations.

• Facilitate discovery sessions to gain insight into client business requirements and technical specifications.

• Develop scalable Salesforce solutions across Sales, Service, Experience Cloud, and other related platform products.

• Construct or assist with intricate Salesforce implementations, ensuring adherence to best practices.

• Contribute to both declarative and programmatic development as necessary.

• Collaborate with project managers to define project scope, estimates, and technical roadmaps.

• Ensure that technical delivery aligns with the established solution architecture.

• Mentor and guide junior consultants, developers, and administrators.

• Deliver clear technical documentation and provide implementation guidance.

• Serve as a trusted advisor to client stakeholders.

• Present technical solutions and articulate trade-offs in a manner that is clear and accessible to business stakeholders.

⛳️ Requirements

• Proven experience with Salesforce Field Service implementations.

• Over 5 years of experience in designing and building Salesforce solutions.

• Previous experience in a client-facing consulting or architect role.

• Strong English communication skills (both written and verbal), with the ability to lead workshops and present to stakeholders.

• Excellent skills in stakeholder management and communication.

• Familiarity with Salesforce Industry Clouds (e.g., Health Cloud).

• Experience with OmniStudio (FlexCards, OmniScripts, DataRaptors, Integration Procedures).

• Previous Salesforce Developer experience (Apex, Lightning Web Components, integrations).

• Possession of Salesforce Architect certifications (Application Architect or System Architect).

• Understanding of AI tools to enhance productivity and problem-solving capabilities.

• Preferred: Salesforce Field Service Consultant certification.

🏝️ Benefits

• Opportunity to work on innovative products.

• Fully remote team with asynchronous-first collaboration.

• Compensation in USD.

• Paid time off, paid holidays, and family leave.

• Financial support for learning and sponsored certifications.

• A dynamic and collaborative work atmosphere.

• An inclusive and team-oriented culture.

• Significant career growth potential in a collaborative consulting environment.