This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Serve as a trusted advisor to essential technical and business stakeholders

• Gain a comprehensive technical understanding of each customer's implementation

• Assist customers in reaching their business objectives by providing timely recommendations

• Conduct technical health assessments that lead to documented improvement plans

• Collaborate closely with teams to ensure that customer challenges are transformed into enhancements

• Actively monitor systems and tools to detect and mitigate potential risks

⛳️ Requirements

• At least 8 years of professional experience in relevant positions

• Proven expertise in telco billing for B2B and/or B2C clients

• Knowledge of REST APIs, webhooks, and enterprise integration methodologies

• Strong communication skills with both technical and business stakeholders

• Proactive ownership mentality towards addressing issues

🏝️ Benefits

• Competitive salaries and comprehensive benefits

• Attractive stock option plans

• Flexible working arrangements