Senior Technical Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete sales process for mid-market and enterprise prospects, from the initial outreach to closing the deal.

• Perform in-depth technical discovery to assess a prospect's data environment, EHR footprint, and product architecture.

• Independently define and design technical solutions and integration workflows, minimizing the need for Solutions Engineering assistance in most cases.

• Develop and deliver impactful technical demonstrations and architectural diagrams tailored to specific client use cases.

• Establish and maintain a qualified pipeline of prospects within your designated territory.

• Collaborate with Product and Engineering teams to gather market insights and manage rare, complex edge-case technical requirements.

• Cultivate a comprehensive understanding of the competitive landscape and communicate Redox’s technical advantages in the marketplace.

• Engage and negotiate with both technical (CTO, VP of Engineering) and business (CEO, Procurement) stakeholders.

• Manage, track, and report all sales activities and technical scoping documentation within our CRM system.

• Work collaboratively with Customer Success and Implementation teams to ensure a smooth transition from "closed-won" to "active-integration."

⛳️ Requirements

• A minimum of 5 years of experience in a technical sales, solutions engineering, or account executive role within the SaaS or health-tech sectors.

• Hybrid Technical DNA: Demonstrated ability to lead technical scoping discussions and independently design integration solutions.

• Healthcare Interoperability Expert: Strong working knowledge of healthcare data standards (HL7 v2, FHIR, CDA, X12) and familiarity with the EHR landscape (Epic, Cerner, etc.).

• Proven experience managing complex, consultative sales processes with a history of meeting or surpassing quotas.

• Technical proficiency in APIs, webhooks, cloud infrastructure (AWS/Azure/GCP), and authentication protocols (OAuth, TLS).

• Ability to translate technical jargon into business value for executive-level decision-makers.

• Self-motivated individual who excels in autonomy and is comfortable being the primary technical resource on a deal.

• Exceptional presentation skills, capable of whiteboarding complex data flows spontaneously.

• Consultative approach with a commitment to resolving the foundational challenges of healthcare.

• Flexible and solution-oriented, with a proactive mindset towards achieving milestones.

• Ambitious, competitive, and determined to attain financial success while enhancing healthcare experiences for patients.

• Respectful, inclusive, and a collaborative team player who elevates the entire Go-To-Market organization.

🏝️ Benefits

• 100% remote-first culture (must reside in the US)

• Unlimited Flexible Time Off

• 15+ Observed Holidays

• Rest & R^Charge days (guaranteeing a 3-day weekend each month)

• R^Charge (6 weeks paid sabbatical + stipend)

• 401k match 50% for up to 8% on Day 1

• Medical/Dental/Vision Benefits effective Day 1

• HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program

• Paid Parental Leave (16 weeks)

• Productivity Stipend & Wellness Fund

• Redox Issued MacBook

• Virtual and/or in-person Team & Company Events

• Stock Options

• Employee Referral Bonus Program