Senior Systems Analyst – Radiation Oncology

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Analyze and document existing business processes and workflows.

• Identify system requirements and convert them into detailed specifications.

• Design and implement solutions aimed at enhancing system efficiency and user experience.

• Provide advanced support for applications such as Epic, Workday, UKG, and others.

• Troubleshoot and resolve system-related issues promptly.

• Coordinate with vendors and internal teams for system upgrades and patches.

• Collaborate with IT and clinical teams to integrate Epic, third-party imaging applications, AI, and other systems within the IT portfolio.

• Manage smaller projects associated with system implementations and upgrades.

• Lead project teams utilizing waterfall, agile, and various project management methodologies.

• Create and maintain thorough documentation for system configurations and processes.

• Mentor junior analysts and offer guidance on best practices.

• Ensure seamless integration among healthcare applications.

• Oversee data integrity and security across systems.

• Conduct data analysis and produce reports as required.

• Uphold the application vision while safeguarding the integrity and security of the application environment in collaboration with architects, tech leads, and engineers.

• Engage with end users to identify, analyze, and support ongoing needs while meeting SLAs.

• Lead process improvement initiatives related to application management for enterprise applications.

• Act as the primary contact for customers, promptly addressing inquiries and resolving issues.

• Perform duties with an emphasis on safety, quality, and efficiency as part of a High Reliability Organization.

⛳️ Requirements

• Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field is required, or 10+ years of experience in system analysis and support within a healthcare environment in lieu of a degree.

• A minimum of 5-7 years of experience in system analysis and support within a healthcare setting.

• Extensive experience with Epic, Workday, and UKG applications.

• Proven ability to manage complex projects and lead cross-functional teams.

• Experience in system integration and data migration projects.

• Prior experience in a leadership or supervisory position.

• Strong analytical and problem-solving capabilities.

• Excellent communication and interpersonal skills.

• Ability to communicate effectively with managed service providers, vendors, and operational leadership.

• Ability to work independently as well as collaboratively within a team.

• Proficiency in project management tools and methodologies.

• ITIL Foundation certification is preferred but not mandatory.

• Certifications in relevant technologies such as Epic, Workday, Microsoft, or UKG are advantageous.

• An advanced degree in a related field is a plus.

• Experience within a large healthcare system or hospital environment.

• Familiarity with other healthcare applications and systems.

• Knowledge of healthcare regulations and compliance standards.

• Familiarity with cloud computing platforms like AWS or Azure.

• Experience with business intelligence and analytics tools.

🏝️ Benefits

• Full-time position with 40 scheduled hours per week.

• Option to work from home within Ohio.

• ITIL Foundation certification is desired, but not required.

• Opportunities for learning and professional growth.

• Recognized as a Great Place to Work Certified™ organization.