Senior Systems Analyst – IP Orders

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Collaborate with stakeholders to collect and refine requirements, map existing workflows, and design Epic builds that align with operational objectives and policies.

• Oversee smaller projects associated with system implementations and upgrades.

• Develop and maintain thorough documentation for system configurations and processes.

• Provide mentorship to junior analysts and offer guidance on best practices.

• Configure records, master files, and tools in accordance with the approved design, ensure environmental consistency, and comply with change management protocols.

• Create and execute unit, integrated, and UAT test plans; document and resolve any defects.

• Validate interfaces, printing, reporting, and downstream workflows; ensure regression coverage during upgrades.

• Offer go-live and post-live hypercare support.

• Work together with IT and clinical teams to ensure integration across the IT portfolio with other IT systems.

⛳️ Requirements

• Bachelor’s Degree.

• 5-7 years of experience in system analysis and support within a healthcare setting.

• Familiarity with Epic application(s) and healthcare workflows (clinical, revenue cycle, or IT experience).

• Strong skills in requirements gathering, workflow design, and testing.

• Knowledge of ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies.

• Ability to communicate effectively with clinical and operational stakeholders, as well as managed service providers, producing clear documentation.

• Demonstrated experience in managing complex projects and leading cross-functional teams.

• Epic Training Environment Build certified, with 3+ years of experience in an Application Training role.

• Current Epic Certification or proficiency in one or more relevant module(s) for the Application Build role.

🏝️ Benefits

• Health insurance.

• 401(k).

• Paid time off.

• Professional development opportunities.