Senior Systems Analyst – Infor FSM

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate business needs and design, develop, and test enhancements for IT systems focused on Infor FSM Cloudsuite tools.

• Gather, evaluate, and prioritize user requests for system improvements.

• Draft business and technical requirements and engage in discussions about desired modifications with business units.

• Design sustainable and scalable solutions for development, implementation, and design.

• Supervise the development and implementation of enhancements utilizing both internal and external resources.

• Act as the technical point of contact for users on both straightforward and complex issues.

• Examine user errors and problems, conduct root cause analysis, and provide solutions or responses.

• Collaborate with external vendors to facilitate integration builds.

• Develop, modify, and maintain integrations.

• Assess programmer specifications and formulate strategies that align with project requirements.

• Validate application functionality and assist in user acceptance testing.

• Execute performance testing and evaluate the implications of system development.

• Offer ongoing support for integrations.

• Implement reporting tools and analytics to aid site governance and business stakeholders.

• Create and sustain technical documentation, including support knowledge bases, data sources, data flows, application logic, logs, architecture, standard operating procedures, and disaster recovery plans.

• Investigate industry trends and best practices to advance project objectives.

• Perform other assigned tasks.

⛳️ Requirements

• Bachelor’s degree in IT, Science, or Business.

• Over 3 years of experience with Infor OS application and data tools.

• Proficiency with IPA (Infor Process Automation), Infor ION, LPL (Landmark Pattern Language), and Infor OS Data Fabric.

• Capability to engage and influence IT and business stakeholders.

• Exceptional verbal and written communication abilities.

• Strong skills in documentation.

• Analytical SQL programming skills.

• Familiarity with application programming frameworks, including APIs, JSON, and XML.

• Experience with database management systems such as SQL Server and DB2.

🏝️ Benefits

• Paid Parental Leave.

• United Compassion Fund.

• Employee Discount Program.

• Career Development & Promotional Opportunities.

• Additional Vacation Buy Up Program (US Only).

• Early Wage Access through Payactiv (US Hourly Only).

• Paid Sick Leave.

• Inclusive and welcoming culture.

• Health and financial plans.

• Reasonable accommodation support during the application process.

• Veteran transition support.