Senior Systems Administrator – SCCM

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Manage Windows desktop environments utilizing Microsoft Systems Center Configuration Manager while troubleshooting issues for Enterprise Desktop Engineering.

• Provide support to a customer base of around 60,000 computers and users.

• Serve as an escalation point for the LAN Administration and desktop support teams.

• Perform comprehensive testing of applications prior to their deployment.

• Develop solutions that adhere to institutional policies, standards, and guidelines.

• Install and configure server hardware along with operating systems.

• Monitor and optimize systems for peak performance levels.

• Offer server-level administration and assist users in accordance with established procedures.

• Collaborate with vendors and internal teams to ensure the delivery of high-quality products.

⛳️ Requirements

• Bachelor's Degree.

• A minimum of three years of relevant experience.

• At least 1-2 years of experience or knowledge of Microsoft Windows desktop systems management tools and endpoint client troubleshooting.

• Advanced expertise in Microsoft Systems Center Configuration Manager (SCCM).

• Familiarity with other Windows desktop administration tools such as LAN Desk or Quest KACE is advantageous.

• A minimum of 1-2 years of experience providing end-user support with Windows OS.

• One to two years of experience utilizing Active Directory Users and Computers tools and managing Active Directory Group Policy Management.

• Understanding of creating, linking, administering, and maintaining a Group Policy Object using the Group Policy Management Console.

• Proficiency in a scripting language such as Command-Line, VB, or PowerShell Scripting.

🏝️ Benefits

• Comprehensive rewards package that enhances employees' health, life, career, and retirement.

• More information can be found here: https://hr.jhu.edu/benefits-worklife/