Senior Systems Administrator – Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, develop, and sustain automations and integrations utilizing n8n, APIs, webhooks, and custom scripts.

• Seamlessly connect systems to ensure reliable data flow between them.

• Take ownership of and continuously enhance the Airtable environment, which includes bases, interfaces, automations, and scripting.

• Provide support for the Photography, Compliance and Integrity, and Production teams through Airtable.

• Leverage AI-assisted development tools such as Claude to create, document, and maintain automations, scripts, and integrations.

• Manage enterprise applications, including overseeing NetSuite users, roles, permissions, saved searches, records, and fields.

• Diagnose and resolve synchronization issues across NetSuite, Shopify, and related systems.

• Deliver high-touch, systems-specific technical support that goes beyond first-line helpdesk assistance.

• Act as a secondary owner and backup for automations and enterprise systems.

• Oversee and maintain data pipelines and the Snowflake environment.

• Ensure dependable and timely data delivery for Marketing, Lifecycle, Finance, and Analytics teams.

• Document systems, workflows, and runbooks thoroughly.

• Drive continuous improvements after resolving issues.

• Collaborate with the Director of Systems and various teams across Photography, Product, Compliance and Integrity, Production, Marketing, Lifecycle, eCommerce, and Finance.

⛳️ Requirements

• A minimum of 5 years of experience in systems administration, IT engineering, or automation and integration engineering.

• Expertise in Airtable or similar relational database systems, including complex bases, interfaces, automations, and scripting.

• Strong experience in workflow automation with n8n or a similar platform.

• Proven history of developing API and webhook integrations between SaaS systems.

• Proficient in JavaScript and/or Python scripting.

• Comfortable working with REST APIs, webhooks, and OAuth authentication.

• Practical experience using AI coding tools such as Claude.

• Experience managing enterprise business applications, including oversight of NetSuite users, roles, saved searches, and administration.

• Strong troubleshooting skills, with a sense of ownership and follow-through.

• Excellent documentation practices.

• Ability to communicate effectively with both technical and non-technical stakeholders.

• Preferred: familiarity with Snowflake, dbt, and SQL for monitoring and maintaining data pipelines.

• Preferred: experience in identity and access administration with Okta.

• Preferred: knowledge of endpoint management with Jamf and/or Intune.

• Preferred: experience in Google Workspace administration.

• Preferred: background in supporting Shopify Plus, digital asset management platforms, and Zendesk, Gladly, or Richpanel.

• Preferred: experience in addressing data, analytics, and finance reporting needs.

• Must be eligible to work within the United States.

• This role does not qualify for visa sponsorship.

🏝️ Benefits

• Opportunity to collaborate across functions with a rapidly growing team.

• Supportive environment that nurtures and promotes innovative ideas.

• Complimentary pajamas & Play product upon joining and every year on your work anniversary.

• Attractive employee discount available year-round.

• Comprehensive health, dental, and vision insurance.

• Paid time off.

• Vacation days.

• Sick leave.

• Paid holidays.

• Short and long-term disability coverage.

• Life insurance benefits.

• 401(k) retirement plan.

• Employee Assistance Program.

• Flexible Spending Accounts.

• Stipend for home office setup.

• Internet stipend.

• Company-wide discounts.

• Team building activities.

• Provision of a company-issued computer.