Senior Systems Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership and manage Microsoft 365 services, primarily focusing on Exchange Online, covering aspects like mail flow, transport rules, hygiene, performance, and availability.

• Oversee and secure identity platforms utilizing Entra ID, incorporating Conditional Access, MFA, and role-based access controls.

• Manage and enhance email security platforms, including Proofpoint, focusing on threat protection, policy tuning, and incident response.

• Design and implement scalable solutions within Microsoft 365 and Entra to support enterprise growth and reliability.

• Lead and carry out cloud migration and modernization projects transitioning from on-premises environments to Microsoft 365 and Entra.

• Establish and uphold governance, security, and compliance standards across Exchange Online, identity, and collaboration platforms.

• Monitor service health, performance, and usage, proactively identifying and resolving reliability and scalability challenges.

• Troubleshoot and resolve intricate, cross-platform issues involving Exchange Online, Entra ID, and integrated services.

• Automate administrative workflows and operational tasks using PowerShell and various scripting tools.

• Utilize AI-driven tools and Microsoft 365 Copilot capabilities to enhance operational efficiency, automate routine tasks, and improve user experience.

• Identify and implement opportunities for integrating automation and AI solutions into administration, monitoring, and support processes.

• Develop and integrate solutions using Power Platform, including Power Apps and Power Automate, to enhance operational efficiency.

• Collaborate with engineering, security, and business stakeholders to provide secure and scalable solutions.

• Contribute to platform standards, documentation, and best operational practices.

• Mentor team members and offer technical guidance across Microsoft 365 and identity domains.

• Engage in additional initiatives and projects aligned with cloud and platform operations as business needs change.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience.

• 4 years of practical experience managing Microsoft 365 environments at scale.

• In-depth expertise in Exchange Online, covering mail flow, connectors, security, and troubleshooting.

• Strong experience with Entra ID and modern identity and access management practices.

• Familiarity with enterprise email security solutions such as Proofpoint.

• Proven track record in supporting or leading cloud migration and modernization projects.

• Strong scripting and automation skills using PowerShell.

• Practical experience with Power Platform, including Power Apps, Power Automate, and Power BI.

• Comprehensive understanding of security, compliance, and governance within Microsoft 365.

• Experience in complex, enterprise environments with inter-team dependencies.

• Strong problem-solving, communication, and collaboration abilities.

🏝️ Benefits

• Medical, dental, vision, and life insurance

• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%)

• Tuition reimbursement up to $5,250/year

• Business-casual environment that allows for wearing jeans

• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year

• Paid volunteer time — 16 hours per calendar year

• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)

• Business Resource Groups (BRGs) – BRGs promote inclusion and collaboration within our business and throughout the communities where we live, work, and play. BRGs are open to all.