Senior System Administrator

This is a fully remote position, open to applicants in California.

📋 Description

• Spearhead the execution and lifecycle management of critical infrastructure projects (IDP, MDM, ITAM) from initial concept through to final delivery.

• Act as a senior technical escalation resource and mentor for junior IT personnel, promoting an environment of ongoing education.

• Engage in architectural decisions for SharePoint Online, ensuring site designs align with the specific data governance requirements of Finance and Legal while upholding audit readiness.

• Take ownership of, support, and implement infrastructure solutions to address sudden demand increases, especially during international growth, Mergers & Acquisitions (M&A), and the onboarding of offshore personnel.

• Collaborate with the Information Security Team and senior IT staff to promptly execute necessary actions to address security findings and vulnerabilities within SOC2 and ISO frameworks.

• Assist in the development and testing of Disaster Recovery (DR) and Business Continuity Plans (BCP), primarily overseen by the Information Security Team.

• Create and uphold technical designs and configuration baselines for all managed workstations, ensuring consistency across the global fleet to prevent any configuration drift.

• Deliver high-level engineering support for intricate hardware and software challenges for a remote global team that go beyond standard specialist capabilities.

• Design and manage monitoring and observability frameworks to proactively assess global system health and maintain heightened situational awareness.

• Liaise with key SaaS and infrastructure vendors to comprehend product roadmaps and communicate complex technical requirements for internal initiatives.

• Provide in-depth technical management for the global cloud stack, encompassing Google Workspace, GCP, Endpoint Detection & Response (EDR), and CRM solutions.

⛳️ Requirements

• Proven Project Leadership: Established experience in leading high-stakes IT infrastructure projects from initiation through full delivery and documentation.

• Professional Experience: Over 4 years of experience in systems administration or infrastructure engineering within a high-growth setting.

• Certifications: ITIL 4 Foundation certification is mandatory. Project management certification or experience is advantageous.

• Expert Scripting: Proficient in PowerShell and Python is essential for automating user lifecycles and bridging data inconsistencies between systems (e.g., Rippling, Intune, Jira).

• Technical Mastery: Significant experience with cloud and endpoint management tools (e.g., Google Workspace, Azure, MDM platforms, SharePoint).

• AI Literacy: Proven experience utilizing AI platforms (e.g., Gemini, Claude AI) to enhance troubleshooting, automation, and documentation processes.

🏝️ Benefits

• Comprehensive Health Coverage: Your health and wellness are our top priority. We cover 100% of health insurance monthly premiums for employees and 50% for dependents.

• Performance Bonus: Exceptional efforts merit exceptional rewards. You will be eligible for bonuses that reflect your contributions to our shared success.

• Equity Stake: We provide stock options, allowing you to partake in the long-term value you help create as we build the future together.

• Continuous Growth: We are a learning-oriented organization. To facilitate your development, we offer up to $500 in annual reimbursement for courses, certifications, or conferences.

• 12 weeks of paid parental leave for all full-time employees (both birthing and non-birthing) after one year, along with a four-week paid sabbatical after four years.

• Exceptional benefits package including family medical, dental, vision, disability, 401(k) administration, and a $1,000 match per year.

• Most of our positions provide the flexibility to work remotely.

• If you are located in the Seattle area, we offer a vibrant office environment in the historic and beautiful Smith Tower, situated in the heart of Pioneer Square.

• We prioritize candidates located near our employee clusters and organize one or more local gatherings each year.

• We foster a supportive culture through company-wide Slack channels like #puppiesandpets, #omnidian-wellness, #praiseandbooms, and #sustainablefuture.

• We have affinity groups designed to help employees feel recognized and supported, such as Rainbow Array, Black Lights Matter, Neurospicy R Us, Puente, and more.

• We are a dedicated, mission-driven team that values collaboration, mutual respect, and trust.