Senior System Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Administer and provide support for cloud-native infrastructure that underpins the telecommunication systems of the FBI CJIS, with a primary focus on AWS-hosted services such as AWS Connect, EC2, and S3.

• Carry out daily system administration responsibilities within AWS GovCloud, which includes provisioning, configuring, monitoring, and patching Linux-based virtual machines.

• Oversee telephony workloads and services in AWS Connect, ensuring optimal availability, security, and performance for essential communication.

• Track cloud system performance through CloudWatch, CloudTrail, and Splunk, diagnosing and resolving infrastructure issues to ensure continuous 24/7 operation.

• Implement and uphold system hardening, encryption, IAM roles, network policies (including VPC and security groups), and multi-factor authentication to meet FBI CJIS security standards.

• Utilize Infrastructure as Code (IaC) tools such as AWS CloudFormation, Ansible, or Terraform to automate the provisioning and configuration of infrastructure.

• Aid in the secure backup and recovery processes for cloud environments, ensuring alignment with federal continuity and audit requirements.

• Contribute to CI/CD pipelines and DevSecOps practices in partnership with cloud developers.

• Engage in SAFe Agile ceremonies, including planning sessions, stand-ups, retrospectives, and system demonstrations.

• Participate in an on-call rotation to ensure swift responses to incidents affecting telecommunication systems.

⛳️ Requirements

• Over 7 years of experience in administering Linux systems.

• A minimum of 3 years of experience with AWS cloud infrastructure, ideally within GovCloud or similar secure environments.

• Comprehensive knowledge of AWS Connect operations, including call flow configuration, contact lens integration, and integration with AWS Lex/Lambda.

• Proficient in implementing and managing AWS Identity and Access Management (IAM), CloudWatch, S3, EC2, and CloudFormation.

• Understanding of networking concepts in cloud environments, including VPC, routing tables, security groups, and load balancing.

• Practical experience in automating cloud infrastructure using tools like Ansible, Terraform, or CloudFormation.

• Familiarity with cloud security best practices, including NIST 800-53 and FedRAMP-aligned controls.

• Experience operating within SAFe Agile environments utilizing JIRA and Confluence.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and continuous learning.

• Supportive work environment that values collaboration and innovation.