Senior Strategic Solutions Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate discovery sessions, workshops, and stakeholder interviews to pinpoint operational challenges and opportunities for transformation.

• Evaluate current processes, systems, organizational structures, and governance frameworks.

• Craft future-state operating models, process enhancements, and technology suggestions.

• Create executive-level business cases, strategic roadmaps, and recommendations.

• Guide clients through organizational change and transformation efforts.

• Serve as a trusted advisor to client stakeholders and internal leadership teams.

• Spearhead the design and implementation of business process improvements, automation, analytics, and technology projects.

• Convert business requirements into solution designs, user stories, workflows, and implementation strategies.

• Collaborate across business teams, technology partners, developers, analysts, and project managers.

• Propel solution delivery from discovery to deployment and adoption.

• Recognize risks, dependencies, and mitigation strategies throughout project execution.

• Ensure successful adoption and measurable business results.

• Establish and nurture strong client relationships across operational, technical, and executive stakeholders.

• Facilitate executive steering committees, governance meetings, and collaborative sessions.

• Act as the primary strategic advisor for assigned accounts on a day-to-day basis.

• Manage stakeholder expectations and align priorities across cross-functional teams.

• Identify opportunities for additional value creation and business expansion.

• Analyze operational, financial, and performance data to uncover trends, opportunities, and risks.

• Develop KPI frameworks, reporting structures, and performance measurement methodologies.

• Assist in the development of dashboards and business intelligence initiatives.

• Utilize SQL, reporting tools, and analytics platforms to provide actionable insights.

• Translate complex data into significant business recommendations.

• Assess technology platforms, integrations, automation possibilities, and digital capabilities.

• Support technology evaluations, build-vs-buy analyses, and vendor assessments.

• Collaborate with technical teams to outline requirements and implementation methods.

• Stay updated on emerging technologies, AI solutions, and digital transformation trends.

• Drive innovation initiatives to enhance efficiency, visibility, and business outcomes.

• Mentor analysts, consultants, and project team members.

• Provide coaching on consulting skills, client interactions, and analytical problem-solving.

• Contribute to the development of methodologies, frameworks, and best practices.

• Foster a culture of accountability, continuous improvement, and innovation.

• Assist in proposal development, solution design, and client presentations.

• Identify growth opportunities within existing accounts.

• Aid in the creation of Statements of Work (SOWs), project estimates, and business cases.

• Contribute to thought leadership and practice development initiatives.

• Collaborate with leadership to support revenue growth objectives.

⛳️ Requirements

• A minimum of 2 years of experience in consulting, digital transformation, business process improvement, technology implementation, business intelligence, or related disciplines.

• A Bachelor's degree in Business, Engineering, Information Systems, Computer Science, Supply Chain, Operations, or a related area.

• Proven experience leading client-facing projects and transformation initiatives.

• Strong skills in business process mapping and requirements gathering.

• Experience in facilitating workshops and conducting stakeholder interviews.

• Excellent analytical and problem-solving abilities.

• Familiarity with AI models, databases, reporting tools, or analytics platforms.

• Exceptional written, verbal, and executive presentation skills.

• Ability to juggle multiple priorities in a fast-paced environment.

• Experience in management consulting, operational consulting, or transformation consulting.

• Background in supporting Marketing Operations, Supply Chain, Retail, CPG, or Manufacturing clients.

• Proficiency with Salesforce, SAP (ERP), or workflow platforms.

• Knowledge of Agile, Scrum, Lean, Six Sigma, or change management methodologies.

• Experience with Power BI, Tableau, Smartsheet, Jira, or similar tools.

• Exposure to AI, automation, and digital transformation initiatives.

• Experience in managing offshore or third-party delivery partners.

🏝️ Benefits

• Medical, Dental, Vision, 401(k) match, and cell phone reimbursement.

• Work Environment: Remote

• Perks: Generous PTO, volunteer days, professional development opportunities, and employee reward and recognition programs.

• Career Growth: Work with some of the biggest brands and collaborate with a global team of experts.