Lead Customer Solutions Engineer, Risk Applications

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Cultivate relationships with customers at various levels within their organization to gain insights into their immediate and future needs, preferences, alternative vendors, timelines, and any other constraints.

• Leverage knowledge of Westinghouse products to create tailored commercial proposals that include customer-specific value propositions—delivering the appropriate product at the optimal time and price.

• Work in partnership with Global Product Management to establish product strategies.

• Oversee project execution and customer interactions, addressing any issues that arise.

• Compile financial data, operational excellence (OE), pipeline growth, and market assessment score (MAS) for all pertinent product categories.

• Create necessary business cases to justify investments.

• Advise on pricing strategies aimed at maximizing market value while adhering to business plan assumptions such as MAS; partner with sales to finalize pricing for customers.

• Address emerging customer challenges, leading the team until project management resources are available, and collaborate with the team to formulate technical and commercial solutions.

⛳️ Requirements

• A Bachelor's Degree in Engineering or a related technical field.

• Over 5 years of experience in product management, product engineering, product resource management, business, or operations, with a demonstrated progression of responsibility and complexity.

• Knowledge of Nuclear Power Plant design and operations (direct utility experience is preferred).

• Familiarity with Nuclear Power Plant probabilistic risk assessment (PRA) models and risk-informed applications, along with an understanding of current market drivers, participants, customers, and various levels of PRA practitioners and leadership.

🏝️ Benefits

• Comprehensive medical benefits that may include medical, dental, vision, prescription coverage, and Health Savings Account (HSA) options with employer contributions.

• Wellness programs aimed at supporting employees in maintaining their health and well-being, including an Employee Assistance Program for employees and their household members.

• 401(k) plan with company match contributions to aid employees in their retirement planning.

• Paid vacation days and company holidays.

• Opportunities for flexible work arrangements to enhance work-life balance.

• Educational reimbursement and comprehensive career development programs to facilitate employee growth.

• Global recognition and service programs to celebrate employee achievements and tenure.

• Employee referral program.