Senior Strategic Partner Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Build and Manage Enterprise Relationships: Act as the trusted primary advisor for executive stakeholders in key industries such as Retail, QSR, and emerging sectors.

• Drive Growth in Strategic Accounts: Identify and implement expansion opportunities (e.g., new locations, new product categories, marketing initiatives, etc.) within your current portfolio to foster mutual volume and revenue growth.

• Oversee Launches and Integrations: Lead the comprehensive onboarding and launch of new partner locations or services, ensuring a smooth operational transition for both the partner and Wing.

• Negotiate and Renew Contracts: Navigate intricate contract renewals and commercial restructures to establish a mutually beneficial partnership framework.

• Convert Data into Actionable Insights: Collect and analyze performance insights, consumer behavior, and operational metrics to conduct regular, data-driven business reviews (QBRs) with partners.

• Advocate Internally and Across Functions: Work closely with internal Wing teams to address and promote your partners’ needs: Product & Hardware/Software, Operations, Marketing, Legal & Finance.

⛳️ Requirements

• 8+ years of experience in strategic account management, partner success, management consulting, or strategic partnerships, preferably within the last-mile logistics, retail, QSR, or technology sectors.

• Demonstrated success in managing, retaining, and expanding complex, multi-million dollar enterprise accounts and executive relationships.

• Strong operational and project management skills with experience in coordinating complex cross-functional projects, such as technical integrations or multi-site rollouts involving multiple components.

• Analytical proficiency with the capability to analyze complex data, derive actionable insights, and create compelling narratives using presentation and data visualization tools.

• Business acumen with experience in negotiating contract terms, SLAs, and complex commercial restructures to ensure long-term, mutually advantageous success.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development

• Bonuses

• Stock options

• Equipment allowances

• Wellness programs