Senior Staff Platform Operations Engineer

This is a fully remote position, open to applicants in North Carolina, +1 more state.

📋 Description

• Design, implement, and deliver senior-level operational support for our on-premise and cloud-based Linux infrastructure, as well as core IT services (such as virtualization, bare metal, storage, and DNS), guaranteeing high availability and reliability.

• Create, sustain, and advocate for our Infrastructure-as-Code (IaC) and automation frameworks utilizing tools like Terraform, Ansible, and Foreman/MaaS to effectively manage and deploy platform services.

• Enforce and automate system-level security best practices, including patch management, hardening, and configuration management, to ensure compliance and resilience from the start.

• Construct and automate deployment pipelines for IT infrastructure services (including system images, configuration, and platform services) using tools such as GitHub/Git, Ansible, and various scripting tools.

• Act as a technical Subject Matter Expert (SME), collaborating with IT Systems, CloudOps, Security, and Engineering teams to design and implement robust, scalable, and optimal solutions.

• Engage in a shared on-call rotation to support mission-critical IT services, with comprehensive documentation and runbooks provided.

• Develop and maintain precise documentation for automation, operational audits, and compliance purposes.

• Design, implement, and manage enterprise storage platforms, including Dell PowerStore and Pure Storage arrays, ensuring capacity, performance, data protection, and high availability for essential workloads.

• Guide and mentor junior team members.

⛳️ Requirements

• Bachelor’s degree in Computer Science or 8+ years of equivalent experience within a large-scale enterprise setting.

• Extensive, expert-level experience in Linux systems administration (e.g., Red Hat, Rocky, Ubuntu) along with mastery of common Command Line Interface (CLI) tools and services.

• Strong practical skills in Python and shell scripting for systems automation, tooling, and integration.

• Demonstrated experience with Infrastructure-as-Code (e.g., Terraform, Ansible) and version control (GitHub/Git).

• Solid background in managing hybrid infrastructure, with deep expertise in on-premise environments (virtualization/OpenStack, networking) and a robust understanding of core public cloud services (AWS/Azure/GCP) and containerized platforms (Kubernetes).

• Hands-on experience with administering enterprise storage arrays, ideally including Dell PowerStore and Pure Storage FlashArray (covering provisioning, performance tuning, upgrades, and troubleshooting).

• A security-first perspective and experience in designing, building, and operating secure, automated infrastructure.

• Strong foundational knowledge of networking (TCP/IP, DNS, DHCP, routing, firewalls), including public cloud equivalents.

🏝️ Benefits

• Generous PTO Policy

• Support for work-life balance with Unplugged Days

• Flexible Work From Home Policy

• Mental & Physical Wellness programs

• Phone and Internet Reimbursement program

• Access to Continued Career Development

• Comprehensive Benefits and Competitive Packages

• Paid Volunteer Time

• Employee Resource Groups