Senior Staff Electronics System Engineer

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Deliver technical support for our New Product Introduction (NPI) team and develop as well as sustain documentation for the instructions.

• Offer daily technical assistance to key accounts within the Field Sales & Service organization on a global scale via site visits, phone calls, faxes, or emails.

• Provide ongoing technical support for Product Technical Support (PTS) Tiers II and VI primarily on a global basis through site visits, phone calls, faxes, or emails.

• Responsible for creating and maintaining technical service bulletins and service letters, while collaborating closely with our publishing team located in Cork, Ireland.

• Enhance product reliability through the Continuous Improvement Process for both current and newly introduced products.

• Act as a Product Technical Support Subject Matter Expert (SME), delivering technical support and collaborating with the quality team and engineering to optimize overall life cycle costs.

⛳️ Requirements

• Bachelor’s degree in Electrical Engineering or a related discipline.

• Over 8 years of experience in power electronics.

• Familiarity with starters and variable speed drives.

• Proficient in analyzing and resolving complex product power electronic issues.

• Experience in developing and maintaining technical documents (such as manuals, etc.).

🏝️ Benefits

• This position offers a competitive bonus plan that considers individual, group, and corporate performance.

• The role includes a comprehensive benefits package.