Senior Specialist, Vision Care Sales Operations – Professional Medical Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Overseeing the operational aspects of RetinaVue P.C.

• Offering business operations assistance to the Vision Care team.

• Supervising a range of vendors and processes to ensure compliant coverage across all 50 states for the overread network.

• Managing physician credentialing, reappointment, state licensing and registration renewals, along with audit support.

• Optimizing go-to-market processes from sales and contracting to implementation and billing.

• Serving as the lead for process enhancement and business reporting initiatives.

• Maintaining customer relationships for high-priority accounts that require ongoing coordination following implementation.

• Acting as the escalation point for exam disputes and redirecting issues to the interpreting physician.

• Overseeing physician payments for monthly exams and agreements with clinical service directors.

• Facilitating the onboarding and termination processes for physicians.

⛳️ Requirements

• A Bachelor’s Degree is required.

• A minimum of 5 years of experience in a healthcare-related field.

• Proven experience in creating and implementing standard operating procedures.

• Strong analytical skills and knowledge of systems.

• A financial orientation with a keen attention to detail.

• Exceptional ability to establish and maintain cross-functional relationships.

• Capability to communicate effectively at all organizational levels.

• Proficiency in multitasking and aligning priorities accordingly.

• Ability to exercise sound independent judgment.

• Competence in managing multiple responsibilities under pressure.

🏝️ Benefits

• Medical and dental coverage that begins on the first day of employment.

• Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.

• Employee Stock Purchase Plan (ESPP), allowing employees to purchase company stock at a discounted rate.

• 401(k) Retirement Savings Plan (RSP), featuring options for employee contributions and company matching.

• Flexible Spending Accounts.

• Educational assistance programs.

• Time-off benefits including paid holidays and paid time off ranging from 20 to 35 days based on tenure.

• Family and medical leaves of absence.

• Paid parental leave.

• Commuting benefits.

• Employee Discount Program.

• Employee Assistance Program (EAP).

• Childcare benefits.