Senior Specialist, Sales Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and enhance territory assignments and quota allocation for Sales teams, working in collaboration with cross-functional leadership to ensure fair and data-driven coverage models.

• Maintain documentation of processes to align with the administration of compensation plans.

• Design, develop, and uphold advanced performance metrics to monitor process improvements, seller productivity, and pipeline health.

• Oversee the preparation and real-time presentation of pipeline reports and dashboards for sales leadership, ensuring high standards of data precision and actionable insights.

• Advocate for CRM utilization and best practices; provide expertise, training, and support to enhance adoption and data quality.

• Conduct advanced ad-hoc analyses on sales forecasts, bookings, and pipeline coverage, delivering strategic recommendations to senior leadership.

• Serve as the primary liaison to Finance, proactively addressing discrepancies and ensuring coherence of bookings, revenue, and compensation.

• Lead or engage in cross-functional operational projects and initiatives aimed at process improvement.

⛳️ Requirements

• Operational expertise in Microsoft Office, Microsoft Dynamics CRM, SQL, and data visualization platforms like PowerBI.

• Certificate or certification in data skills such as CompTIA Data+, SQL, PowerBI, or similar qualifications.

• Strong strategic planning capabilities, with the ability to develop and implement effective sales strategies.

• Highly analytical, capable of interpreting complex data and translating it into actionable plans.

• Ability to analyze customer data and metrics to identify and act on trends, challenges, and opportunities for improvement, applying them to broader concepts and strategies.

• Exceptional communication and interpersonal skills, with the ability to influence team members, peers, and leadership effectively.

• Willingness to support and mentor junior team members.

• Demonstrate a self-driven and proactive mindset, thriving in accountability and ownership.

• Ability to pursue results, following through on problems by engaging relevant stakeholders and contributing to solutions, with a strong bias for action and incremental progress.

• Apply existing knowledge and problem-solving abilities to new challenges.

• Experience with a Private Equity-owned company is preferred.

• A degree is preferred but not mandatory for this role.

• Over 3 years of direct experience in a related field.

🏝️ Benefits

• Health, Dental, and Vision Insurance & FSA/HSA Plans.

• Performance bonus of up to 10% of base salary.

• Unlimited PTO & 15 Paid Holidays.

• Flexible Schedules & Summer Hours.

• 12 weeks of Paid Parental Leave.

• Sponsored Costco or Sam’s Membership.

• 401K Retirement Plan with a 6% company match.

• Spot Bonuses for exceptional performance.

• Tuition Reimbursement.

• Home Office Allowance.

• Wellness Reimbursement.

• Student Loan Repayment.

• Broadband Stipend.