Sales Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and enhance the sales operating framework, encompassing processes that manage opportunities, accounts, pipeline, and finalized business.

• Spearhead the strategy for sales systems and technology, with Salesforce as the focal point.

• Ensure that sales systems are thoughtfully designed, seamlessly integrated, widely adopted, and yield reliable data.

• Propel pipeline development, forecasting, and sales performance management through regular inspections, data standards, and operational processes.

• Collaborate with the GTM Engineer on the creation of dashboards and reporting.

• Manage the design and administration of sales compensation, which includes compensation plans, quotas, incentives, policies, implementation, and calculations.

• Establish metrics and analyses, pinpoint trends, diagnose root causes, highlight risks and opportunities, and provide actionable recommendations to leadership.

• Lead cross-functional GTM initiatives that encompass annual planning, capacity and territory decisions, product or pricing launches, process modifications, and strategic projects.

• Work alongside Sales leadership, Finance, Marketing Operations, Customer Success, and the broader Operations team.

⛳️ Requirements

• Over 6 years of experience in Sales Operations, Revenue Operations, or a similar role, preferably within a B2B SaaS environment.

• Extensive Salesforce expertise and proven experience managing CRM architecture, workflows, integrations, data quality, and ongoing administration.

• Practical experience with sales forecasting, pipeline management, sales performance analytics, quota determination, and compensation plan design and administration.

• Exceptional business judgment and analytical abilities, capable of transitioning from detailed operational inquiries to clear recommendations for Sales and company leadership.

• A proven history of working independently, offering informed perspectives, and driving intricate cross-functional initiatives from uncertainty to execution.

• Experience in supporting a growing or evolving GTM organization, including new products, pricing strategies, territories, or sales motions.

• Familiarity with a wider range of modern GTM tools beyond Salesforce, encompassing sales engagement, conversation intelligence, customer success, or contracting.

• Experience in designing or refining compensation models for SaaS businesses with subscription, consumption, or hybrid revenue structures.

• A strong inclination towards simplifying processes and systems rather than introducing unnecessary complexity.

• An inquisitive mindset about AI and a readiness to explore its potential to enhance Sales Operations significantly.

🏝️ Benefits

• Remote-first team with a flexible-first culture.

• Equity Stock Options.

• 401(k) with a 5% company match (vests immediately!).

• Unlimited PTO.

• Medical, Dental, and Vision insurance.

• Generous Parental Leave.

• Life Insurance and Disability benefits.

• $800 remote work stipend for any necessities related to your work (food, wellness, equipment, etc.).