Senior Manager, Sales Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the complete execution of Sales Operations by converting the go-to-market strategy into territory designs and segmentation models.

• Design and construct annual and quarterly planning models, which encompass territory routing, updates to segmentation, and allocation of quotas.

• Oversee, manage, and implement quota frameworks effectively.

• Support the design of compensation plans for the direct sales and go-to-market organization.

• Take ownership of intricate operational initiatives from the initial scope and business requirements through to deployment and optimization after launch.

• Uphold the Sales Rules of Engagement and account engagement strategies.

• Manage the sales technology stack, including tools, vendor relationships, budgets, and strategic roadmaps.

• Collaborate with senior Sales leaders to pinpoint enhancements and carry out process improvements.

• Work alongside Revenue Operations leaders across Customer Success, Sales Engineering, Channel, and Renewals.

• Enhance the functionalities of Salesforce, Clari, Outreach, and other related sales technologies.

• Collaborate with Business Systems to design, test, and implement scalable technological solutions.

• Oversee, mentor, and develop an initial team of two Sales Operations professionals.

• Set operating rhythms for the team, manage workload capacity, and champion operational excellence.

• Guide the team in problem-solving, ensuring data integrity, and effective stakeholder communication.

• Report directly to the Senior Director of Sales Operations.

⛳️ Requirements

• A minimum of 6 years of experience in Sales Operations, preferably within a rapidly growing SaaS or software organization.

• At least 2 years of experience in people management or team leadership.

• Proven history of coaching and developing team members successfully.

• Practical experience with territory routing, Enterprise Territory Management (ETM), segmentation modeling, and quota allocation.

• Strong project management capabilities with experience managing complex operational initiatives from business requirements to post-launch optimization.

• Technical proficiency with Salesforce, Clari, Outreach, and LinkedIn Sales Navigator.

• Excellent analytical and financial skills related to vendor budgets, software roadmaps, and data modeling.

• Outstanding communication and stakeholder management abilities.

• Highly organized with a focus on data integrity, precise processes, and thorough documentation.

• Must possess legal authorization to work in the country of application.

• Docker does not provide visa sponsorship for this position.

🏝️ Benefits

• Remote-first work from home environment.

• Flexible working hours.

• Generous paid time off (PTO).

• Quarterly Whaleness Days.

• End-of-year Whaleness break.

• Support for home office setup.

• US$100 net monthly stipend for technology expenses.

• Annual learning and development allowance for conferences, courses, certifications, and ongoing education.

• 16 weeks of paid parental leave following six months of employment.

• Equity offered to all full-time employees.

• Medical benefits included.

• Retirement benefits available.

• Paid holidays provided.

• Docker swag for all employees.