Senior Specialist, Media Operations

This is a fully remote position, open to applicants in Washington.

📋 Description

• Spearhead the creation and implementation of media strategies while independently managing client communications and platform training sessions.

• Take charge of media strategy and campaign planning, overseeing the execution and ongoing management of clients’ media initiatives, including quality assurance.

• Establish trust and rapport with clients, managing communications, updates, review requests, inquiries, and troubleshooting issues related to platforms and media execution.

• Collaborate effectively with team members to complete daily tasks for both clients and internal projects, while actively seeking opportunities to mentor junior team members requiring assistance.

• Partner with colleagues to gather insights from both internal and external sources.

• Understand and respond to the explicit motivations and needs of both internal and external stakeholders, building foundational trust through written and verbal communication, while striving to enhance the client experience.

• Execute media strategies across Programmatic, Social, and Search channels, including but not limited to Programmatic DSPs such as DV360, TTD, Amazon DSP, etc.

• Utilize internal tools and processes for daily operations and task completion, including Slack, GSuite, Salesforce, Workday, etc.

• Stay informed about Monks' offerings and industry changes, identifying opportunities to improve client services.

⛳️ Requirements

• Intermediate proficiency in at least three platforms relevant to our Media team, with a conceptual understanding of the Media landscape and platform integration.

• Capacity to identify and take action on clearly defined problems, obstacles, and next steps.

• Proficiency in working with and contextualizing data regularly, including recognizing necessary inputs, accurately manipulating data sets, and analyzing data to uncover trends, outliers, and significant outputs.

• Capability to conduct 'professional grade' meetings, complete with structured agendas.

• Ability to meet self-imposed and external deadlines, fulfill both verbal and written commitments, maintain attention to detail in personal and others’ work, and apply professional formatting in documentation while identifying areas for improvement.

• Strong organizational skills to manage both one-off tasks and larger initiatives, balancing personal work with team priorities.

• High self-awareness and social competency, demonstrating the ability to manage personal stress and effectively collaborate with clients, teams, and individual peers.

• Aptitude to identify improvement opportunities and support the development of others.

• Experience in a professional environment working alongside team members and clients.

• Minimum of 3 years in a relevant Media role or environment.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance coverage.

• Generous paid time off and 15 company-wide holidays.

• 401k plan with company contributions.

• Paid parental leave.

• Emphasis on work-life balance and personal well-being.

• Opportunities for career growth in a disruptive space and entrepreneurial ventures within the Monks network.

• A globally diverse and inclusive culture with employee resource groups like S4 Melanin, Pride.Monks, Cultura.Monks, and more!

• Genuine commitment to DEI initiatives and sustainable growth. (Learn why Sir Martin Sorrell signed The Climate Pledge here.)