Senior Solutions Engineer, Enterprise

This is a fully remote position, open to applicants in Texas.

📋 Description

• Collaborate with Enterprise Account Executives throughout the sales process to advance technical strategy and achieve technical victories.

• Facilitate consultative technical discovery sessions and convert insights into effective technical solution strategies.

• Provide customized, value-driven product demonstrations.

• Design and oversee technical evaluations, proof of concepts, and pilot initiatives.

• Develop expertise in the AlertMedia platform.

• Craft solution strategies that incorporate APIs, webhooks, authentication, data flows, integration patterns, and key implementation considerations.

• Recognize technical risks and formulate strategies to eliminate adoption barriers.

• Manage technical responses for RFPs, RFIs, security questionnaires, compliance discussions, and technical documentation.

• Convey complex technical ideas to both executive and technical stakeholders.

• Record technical best practices and enhance presales processes.

• Collaborate with Product, Engineering, Customer Success, and Marketing to gather customer feedback, competitive insights, and product improvements.

• Keep abreast of industry trends, enterprise technology, and the capabilities of the AlertMedia platform.

⛳️ Requirements

• Over 5 years of experience in Solutions Engineering, Sales Engineering, or Pre-Sales Engineering for enterprise SaaS clients.

• Proven experience collaborating with Enterprise Account Executives in complex, multi-stakeholder sales processes.

• Strong consultative problem-solving abilities and the capacity to translate business challenges into technical solutions.

• Experience in leading technical discovery, solution design, demonstrations, proofs of concept, and technical evaluations.

• High technical fluency with REST APIs, HTTP methods, JSON, webhooks, SSO, SAML, OAuth, cloud applications, enterprise integrations, and modern SaaS architecture.

• Familiarity with responding to RFPs, security assessments, and technical due diligence for enterprise clients.

• Experience in utilizing AI tools for productivity, technical research, customer deliverables, or presales workflows.

• Ability to articulate technical concepts to developers, architects, administrators, business users, and executive stakeholders.

• Outstanding presentation and storytelling capabilities.

• Strong project management and organizational skills, with the ability to handle multiple opportunities at once.

• Highly collaborative and customer-focused mindset.

• Self-driven and flexible in a dynamic, high-growth environment.

• Excellent analytical skills, attention to detail, and proficiency in written and verbal communication.

• Preference for candidates based in Austin, TX; remote candidates must reside in the U.S.

• AlertMedia does not provide sponsorship for candidates.

• Preferred qualifications include experience with API testing tools like Postman; knowledge of technical documentation and specifications; familiarity with enterprise security concepts, compliance frameworks, and technical evaluation or procurement processes.

• Basic scripting skills in JavaScript, Python, PowerShell, or similar languages is a plus.

🏝️ Benefits

• Competitive Base Salary plus a Company-Wide Bonus Program.

• Generous and flexible time off along with parental leave policies.

• Comprehensive Medical, Dental, Vision, and Life Insurance fully covered for employees.

• 401K plan with a generous company match.

• Attractive rewards and incentives.

• Commitment to community service with opportunities to contribute.

• Access to a new downtown office featuring 360-degree views of Austin, a high-tech gym, and nearby running trails.

• Continuous career development opportunities through the Learning & Development team.

• Meaningful work and opportunities for career advancement in a rapidly growing global company with an award-winning culture.