Senior Solutions Engineer, DACH

📋 Description

• Collaborate with Sales to facilitate strategic enterprise opportunities throughout the DACH region.

• Lead technical discovery sessions and solution design efforts with customers and partners.

• Conduct workshops with customer stakeholders focusing on security, infrastructure, identity and access management (IAM), endpoint management, and workplace technology.

• Maintain the relationship with the customer's technical representatives during and after the sales process.

• Assist customers in assessing Firefox Enterprise in aspects such as deployment, policy management, identity integration, logging, security controls, and operational compatibility.

• Design and oversee pilots, proofs of concept, and implementation plans.

• Provide guidance to customers on deployment models, architectural choices, and integration strategies for enterprise environments.

• Confirm interoperability across systems including single sign-on (SSO), multi-factor authentication (MFA), security information and event management (SIEM), proxy/network controls, endpoint tools, certificates/public key infrastructure (PKI), and browser policy frameworks.

• Identify and mitigate technical risks early, covering issues like application compatibility, certificate management, deployment complexity, and policy enforcement requirements.

• Develop reusable technical assets such as reference architectures, deployment guidelines, validation plans, and technical enablement resources.

• Support and empower partners engaged in deployment, integration, and customer success initiatives.

• Uphold Mozilla’s principles of openness, trust, and user agency in every customer interaction.

⛳️ Requirements

• Extensive experience (7+ years) in roles such as Senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager.

• Ideally possess in-depth knowledge of the DACH IT landscape, especially within the public sector, financial services, or critical infrastructure (KRITIS) operators.

• Strong expertise in enterprise security, endpoint management, browser security, Zero Trust architecture, IAM, or digital workplace infrastructure.

• Practical experience with:

• Windows enterprise deployment

• Group Policy Objects (GPO) / Mobile Device Management (MDM) / policy management

• Certificates / PKI / TLS / proxies

• SSO / MFA / Identity Provider (IdP) integrations

• SIEM / Data Loss Prevention (DLP) / Cloud Access Security Broker (CASB) ecosystems

• Kubernetes / Helm for customer-operated environments

• Proven experience supporting pilots, technical assessments, or enterprise deployments in challenging customer settings.

• Ability to translate complex regulatory standards into technical configurations and sales documentation.

• Capability to communicate effectively with both technical teams and senior customer stakeholders.

• Comfort in navigating ambiguity and assisting customers in transitioning from evaluation to deployment confidently.

• Excellent written and verbal communication skills in English.

• Native-level fluency in German.

🏝️ Benefits

• Competitive performance-based bonus plans available to all eligible employees, promoting shared success as one team.

• Comprehensive medical, dental, and vision insurance coverage.

• Significant retirement contributions with 100% immediate vesting, regardless of personal contributions.

• Quarterly all-company wellness days that encourage everyone to take a collective break.

• Country-specific holidays plus an additional day off for your birthday.

• One-time stipend for home office setup.

• Annual budget for professional development.

• Quarterly stipend for well-being initiatives.

• Generous paid parental leave policy.

• Employee referral bonus program.

• Additional benefits such as life/AD&D insurance, disability coverage, EAP, etc., which may vary by country.