Senior Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Leadership in Complex Opportunities: Take charge of the technical strategy for extensive enterprise projects. Collaborate with Account Executives to navigate highly regulated sectors, crafting customized narratives that address significant compliance, security, and operational challenges.

• Engineering Business Value: Go beyond mere features to create formal Business Value Assessments (BVAs). Link vCluster’s distinct capabilities to measurable outcomes—connecting infrastructure consolidation to tangible cost savings, risk mitigation, and enhanced developer productivity.

• AI Integration & Enhancement: Seamlessly incorporate AI-driven workflows to automate discovery documentation, conceptualize intricate multi-tenant architecture diagrams, and expedite go-to-market (GTM) delivery. Utilize large language models (LLMs) to assess customer needs and derive valuable technical insights while ensuring architectural precision through a "human-in-the-loop" strategy.

• Mentorship & Process Improvement: Serve as a force multiplier for the Solutions Engineering (SE) team. Mentor Associate and Intermediate SEs, identify gaps in our qualification frameworks (such as MEDDPICC), and develop Point of View (PoV) templates that enhance our operational effectiveness.

• Customer Advocacy: Convey field insights directly to Product and Engineering teams. Your input will shape the product roadmap by transforming enterprise customer challenges into detailed technical specifications.

⛳️ Requirements

• Demonstrated Experience: You possess a minimum of 6 years in a pre-sales or solutions engineering capacity, with a proven history of positioning intricate infrastructure or platform solutions to enterprise clients.

• Expertise in Kubernetes: You have at least 3 years of practical experience in the Kubernetes ecosystem. You comprehend the intricacies of control planes, namespaces, and cluster APIs, and can articulate the trade-offs between traditional multi-tenancy and virtualization.

• Cognitive Agility: You are an adaptable professional—ready to move away from outdated "spray-and-pray" demo approaches in favor of data-driven, highly focused consultative selling.

• Strategic Insight: You don’t simply adhere to a process; you proactively anticipate market trends and pinpoint complex entry points within the Fortune 2000.

🏝️ Benefits

• Competitive Salary: We provide a lucrative compensation package, including equity options.

• Premium Insurance: Comprehensive health, dental, vision, and life insurance, with plans available for you and eligible dependents (benefits may vary based on location).

• Flexible Working Hours: Have a doctor's appointment or need to run errands in the afternoon? We prioritize results over strict clock-in and clock-out times.

• Workplace Flexibility: We are accommodating regarding your work location. We understand that life circumstances can shift, and we are willing to adapt your work environment accordingly.