Senior Solutions Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Collaborate with Account Executives and Regional Directors to oversee intricate, multi-stakeholder opportunities from the initial discovery phase to closure, advancing these opportunities through evaluation, shortlist, and proof-of-concept stages to enhance win rates and meet quota targets for your designated cohort.

• Create and present customized product demonstrations that are straightforward yet captivating, catering to Higher Education, K12, further education, government, and corporate learning sectors.

• Identify and evaluate individual customer objectives and challenges, looking beyond immediate needs to craft solutions that align with the customer's broader ecosystem and long-term goals.

• Review and address technical specifications in RFIs and RFPs, determining the necessary Instructure solutions, services, and partners to fulfill client requirements.

• Tackle integration and deployment needs including SIS interoperability, SSO and identity management, APIs, data residency, hosting, security assessments, and compliance frameworks.

• Document customer specifications to facilitate effective evaluation, proof of concept, and implementation, ensuring a seamless transition to post-sales teams.

• Work closely with our customer experience teams to guarantee an exceptional customer experience throughout the entire relationship.

• Share your knowledge with the EMEA SE team by mentoring peers, contributing to training and professional development, and maintaining an organized, up-to-date, and instructionally relevant demo environment and technical toolkit.

• Commit to lifelong learning by continuously developing your and your team's skills, while staying updated on regional educational trends, procurement policies, and digital transformation initiatives across EMEA.

⛳️ Requirements

• 3-5 years of experience in sales engineering, solution consulting, or technical pre-sales within a SaaS context.

• Practical understanding of teaching, instructional design, or education administration.

• Technical knowledge of education technology, web technologies, systems integration, SaaS, student information systems, APIs, SSO, and cloud platforms.

• Proven experience in responding to RFIs and RFPs, preferably within government, enterprise, or large-scale educational sectors.

• Strong and persuasive presentation skills, with the ability to engage faculty, IT leaders, and executives effectively, both virtually and in-person, in high-pressure situations.

• Confidence to express a viewpoint, constructively challenge assumptions, and guide senior stakeholders through complex evaluation processes.

• Organized and analytical, capable of overcoming sales challenges through innovative and flexible strategies.

• Self-driven, independent, collaborative, and communicative.

• Open to traveling up to 30% across EMEA.

🏝️ Benefits

• Competitive salary, along with participation in our ownership program for all full-time employees - everyone should have a stake in our success.

• Flexible working culture. Our remote, hybrid, and in-office collaboration settings vary based on role, team, and location.

• Generous leave policy, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to take a step back and recharge as needed.

• Comprehensive wellness initiatives and mental health support.

• Resources for learning and development, including professional advancement tools and tuition reimbursement, to facilitate your growth.

• The technology and tools necessary for you to excel in your work.

• Motivosity employee recognition program.

• A culture grounded in inclusivity, support, and meaningful connections.