Senior Solutions Architect, Customer Success and Partnership

This is a fully remote position, open to applicants in Poland.

📋 Description

• Oversee hands-on analysis, optimization, and performance tuning of intricate GPU-accelerated systems and AI workloads, ensuring optimal availability and efficiency within customer data centers.

• Act as a senior technical expert on NVIDIA technologies, participating in architecture reviews and influencing infrastructure decisions at scale.

• Develop and enhance monitoring and optimization practices utilizing analytics, telemetry, and automation to identify bottlenecks and strengthen infrastructure resiliency.

• Participate in post-deployment reviews, incident retrospectives, and sessions aimed at enhancing the customer experience and providing insights into NVIDIA’s infrastructure strategy.

• Lead and manage complex technical projects from initial design through to implementation and ongoing improvement, ensuring compliance with SLAs and the mitigation of technical risks.

• Foster business growth by pinpointing AI infrastructure opportunities within cloud and enterprise environments and spearheading technical initiatives that demonstrate NVIDIA’s leadership in this domain.

⛳️ Requirements

• Over 10 years of experience in large-scale data center service operations with a focus on infrastructure.

• BS/MS/PhD or equivalent experience in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, or related disciplines.

• Excellent analytical, problem-solving, and decision-making abilities, with a knack for identifying root causes, driving continuous improvement, and delivering robust technical solutions.

• Strong communication, time management, and organizational skills, capable of leading complex projects and guiding technical teams.

• Preferred certifications in data center, server, or networking technologies, along with a willingness to travel up to 25% for customer engagements and team collaboration.

• Proficient in system-level aspects, including Operating Systems, Linux kernel drivers, GPUs, NICs, and hardware architecture.

• Demonstrated expertise in cloud orchestration software and job schedulers, encompassing platforms like Kubernetes, Docker Swarm, and HPC-specific schedulers such as Slurm.

• Familiarity with cloud-native technologies and their integration with traditional infrastructure is essential.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan with employer matching contributions.

• Opportunities for ongoing professional development and advancement.

• Flexible work arrangements and a supportive work environment.