Senior Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate technical discovery sessions, product demonstrations, and validation processes, including proofs of value, for GitLab's AI-enhanced DevSecOps platform.

• Manage technical assessments for intricate opportunities, which encompass solution design, workshops, proofs of concept or value, and technical documentation for tenders, audits, and evaluations.

• Create comprehensive technical strategies for designated accounts and oversee multi-team, multi-year transformation objectives.

• Collaborate with Account Executives and sales teams in the Eastern territory on planning for accounts and territories, qualification, technical strategies, and achieving business results.

• Provide guidance to technical professionals and business leaders on software development, CI/CD, security practices, cloud solutions, and platform adoption.

• Conduct competitive analysis and establish positioning for complex opportunities.

• Convey customer feedback, use cases, integration requirements, and insights from the field to Product Management, Engineering, Sales, and Marketing teams.

• Mentor Solutions Architects, contribute to team education, enhance technical materials and documentation, and share expertise in the subject matter.

⛳️ Requirements

• Proven experience in technical pre-sales, consulting, or similar customer-facing positions that involve solution design, technical evaluations, and adoption strategies.

• Capability to address broad, complex customer challenges, including integration issues and cross-functional technical scenarios.

• Strong understanding of the complete software development lifecycle, DevSecOps, CI, CD, security, and cloud concepts.

• Practical knowledge of GitLab or comparable source code management, CI/CD, and collaboration tools.

• Proven experience in facilitating workshops, leading proofs of concept or value, and contributing to technical assessments, audits, or proposal responses.

• Ability to tailor technical and business communications for practitioners, leaders, and executive stakeholders.

• Strong customer-focused relationship-building skills, including active listening, constructive challenge, and internal advocacy.

• Enthusiasm for continuous learning, mentoring, and applying transferable skills to GitLab, AI, and DevSecOps.

🏝️ Benefits

• Comprehensive benefits package to support your health, financial security, and overall well-being.

• Flexible Paid Time Off policy.

• Access to Team Member Resource Groups.

• Equity compensation and Employee Stock Purchase Plan.

• Growth and Development Fund.

• Parental Leave.

• Sales incentive compensation aimed at reaching up to 100% of the base salary offered.