Senior Solutions Architect

This is a fully remote position, open to applicants in Louisiana.

📋 Description

• Design and oversee enterprise technology solutions encompassing cloud computing, cybersecurity, networking, server infrastructure, virtualization, and business applications.

• Create technology roadmaps, governance standards, policies, and best practices that are aligned with client business goals.

• Offer strategic advice to customer executives and IT leadership on infrastructure modernization, cloud adoption, security, compliance, and achieving operational excellence.

• Assess emerging technologies and industry trends to uncover opportunities for innovation, automation, risk mitigation, and cost efficiency.

• Build and sustain trusted relationships with client executives, IT leadership, and key stakeholders.

• Act as the primary technical advisor during strategic planning discussions and architecture evaluations.

• Lead technical workshops, discovery sessions, and solution demonstrations.

• Assist clients in making informed technology and investment choices based on business needs and long-term objectives.

• Effectively navigate complex customer situations through negotiation, conflict resolution, and crisis management.

• Direct requirements gathering and technical discovery processes for managed services and project engagements.

• Develop comprehensive architecture diagrams, technical design documents, implementation plans, and operational runbooks.

• Ensure that all solutions comply with approved Statements of Work, security requirements, and business objectives.

• Provide technical leadership throughout the phases of solution implementation, migration, and deployment activities.

• Collaborate with Project Managers to establish scope, deliverables, timelines, risk mitigation strategies, and resource needs.

• Set architecture standards and ensure compliance throughout project execution.

• Conduct technical design and quality assurance reviews for infrastructure, cloud, security, and application projects.

• Identify risks, dependencies, and technical limitations in advance and provide actionable recommendations.

• Ensure adherence to proper change management, documentation, escalation processes, and operational readiness.

• Mentor engineers, analysts, and technical consultants within the organization.

• Share best practices, technical standards, and lessons learned with delivery teams.

• Provide leadership during large-scale implementations that encompass multiple technical disciplines.

• Conduct technical training and knowledge transfer sessions for customers and internal teams.

• Collaborate with Sales and Account Management teams to bolster solution development and client growth initiatives.

• Engage in technical assessments, client presentations, proposal development, and the creation of Statements of Work.

• Identify opportunities for service improvement, modernization, cybersecurity advancements, and operational efficiencies.

⛳️ Requirements

• 7+ years of experience in enterprise infrastructure, cloud, networking, or managed services.

• Demonstrated experience in designing and delivering complex technology solutions for mid-sized and enterprise organizations.

• Strong consulting capabilities and customer-facing experience.

• Advanced knowledge of Microsoft technologies, including Microsoft 365, Azure, Windows Server, Active Directory, and hybrid cloud environments.

• In-depth understanding of enterprise networking principles, including TCP/IP, WAN, LAN, SD-WAN, VPN, wireless, and network security.

• Experience with virtualization platforms, storage technologies, backup/disaster recovery, and high-availability architectures.

• Working knowledge of cybersecurity frameworks and security best practices.

• Proven ability to convey complex technical concepts to both technical and executive audiences.

• Experience leading technical teams and coordinating cross-functional projects.

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent experience.

🏝️ Benefits

• Occasional after-hours implementation support may be necessary.

• Travel to customer locations as required.

• Participation in an on-call rotation may be necessary.