Senior Solution Engineer

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Collaborate closely with the sales team from the initial discovery phase to closing deals in order to shorten sales cycles and enhance closing rates.

• Supervise and engage in customer discovery meetings.

• Deliver platform demonstrations and facilitate highly technical Proof of Value engagements for both existing customers and new sales opportunities.

• Convert customer business challenges into technical solutions and effectively position Tanium.

• Act as a technical authority throughout the sales process, aligning pre-sales and POV activities with strategic account objectives.

• Collaborate with field engineering teams to optimize technical effectiveness and ensure a consistent customer experience during the POV process.

• Address customer requirements utilizing verbal, written, and presentation skills.

• Develop, manage, and nurture relationships with customers, colleagues, and partners.

• Participate in and deliver presentations at regional marketing events and conferences.

• Provide customer-facing sales and channel enablement, including training sessions.

• Work alongside Sales, Marketing, Product, and Customer Success teams to enhance effectiveness and efficiency throughout the customer lifecycle.

• Travel 40–60% to connect with customers and prospects in person.

⛳️ Requirements

• A minimum of 6 years of operational and/or sales experience in endpoint operations or security.

• At least 4 years of experience in customer-facing or customer support roles.

• Extensive expertise in software pre-sales or related value-based technical selling within large enterprise environments.

• Proficient in presenting at various organizational levels, from C-Suite to Solution Users.

• Proven history of managing complex initiatives and achieving successful outcomes.

• Comprehensive knowledge of IT security, operations, compliance areas, and products.

• In-depth hands-on experience in one or more areas such as Endpoint Security, IT Operations Management, or Regulatory Compliance.

• Strong critical thinking abilities.

• Exceptional written and verbal communication skills.

• Team-oriented approach with a mission-first mindset.

• A bachelor's degree in Computer Science, Mathematics, Engineering, or equivalent experience is required.

• Must be based in the D.C. Metro area.

• Willingness to travel 40–60% for in-person engagements with customers and prospects.

🏝️ Benefits

• Equity awards.

• Medical, dental, and vision insurance plans.

• Family planning benefits.

• Health savings account.

• Flexible spending account.

• Transportation savings account.

• 401(k) retirement savings plan with company matching.

• Life, accident, and disability coverage.

• Business travel accident insurance.

• Employee assistance programs.

• Disability insurance.

• Additional well-being benefits.

• 5 days of volunteer time off (VTO).