Senior Solution Architect – WMS

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee functional consulting for the implementation of Warehouse Management System (WMS) solutions throughout the Americas.

• Develop, optimize, configure, validate, and deploy WMS software solutions utilizing industry best practices.

• Facilitate requirements-gathering and design workshops involving customer operations, IT, and executive stakeholders.

• Configure essential warehouse operations such as receiving, putaway, replenishment, wave planning, picking, packing, shipping, cycle counting, task management, labor management, and yard/dock operations.

• Establish WMS integrations with ERP, OMS, TMS, host, and parcel/carrier systems, including defining interface specifications, data mapping, and message flows.

• Direct integration with warehouse automation and floor technologies, including MHE/WCS/WES, conveyors, sortation systems, RF devices, scanners, printers, and labeling.

• Manage data migration and ensure master data readiness, encompassing conversion, validation, and reconciliation processes.

• Conduct or oversee system integration testing, user acceptance testing, deployment, cutover, go-live, and post-go-live hypercare activities.

• Create and maintain functional design documents, configuration specifications, test scripts, cutover plans, SOPs, and training materials.

• Provide training for end-users and super-users while facilitating knowledge transfer.

• Balance project scope, timelines, and requirements to deliver customer satisfaction and timely value.

• Evaluate business needs that extend beyond standard solutions or scopes, considering integration complexity, architectural constraints, and product roadmaps.

• Mentor junior consultants and partner/offshore resources, contributing to reusable practice assets and methodologies.

• Assist in pre-sales and scoping activities through solution demonstrations, estimates, and inputs for statements of work.

• Identify additional revenue opportunities and relay customer-specific product needs and enhancements to PMG and PD.

⛳️ Requirements

• A minimum of 8 years of relevant experience with tier-1 Warehouse Management Systems.

• Hands-on configuration experience across multiple full-lifecycle WMS implementations, including at least 5 roles as a functional or solution lead.

• Experience in delivering WMS in a cloud/SaaS environment is preferred.

• Familiarity with Körber, Manhattan Associates, SAP EWM, or Oracle WMS Cloud is advantageous.

• Current or previous experience in management consulting or a Supply Chain Center is preferred.

• Direct experience in warehouse or distribution center operations, or equivalent DC-floor experience, is strongly preferred.

• Background in automated DC environments, including MHE/WCS/WES, sortation, ASRS, or AMR, is preferred.

• Excellent business analysis capabilities to translate warehouse processes into system configurations, functional designs, and measurable outcomes.

• Proficiency in SQL and relational data structures.

• Familiarity with APIs, EDI, XML, JSON, flat files, and interface designs.

• Understanding of distribution center performance measures such as inventory accuracy, throughput, order cycle time, and labor productivity.

• Experience in delivering projects using Agile, waterfall, and hybrid methodologies.

• Ability to prepare and present to users, management, and executive audiences.

• Strong verbal, written, and interpersonal communication skills are required.

• An advanced degree in Supply Chain, Operations, Logistics, or Operations Research is preferred.

• A bachelor’s degree and relevant industry experience may be considered as an alternative to an advanced degree.

• Capability to walk and stand for extended periods in active distribution center environments.

• Compliance with customer site safety requirements, including the use of personal protective equipment.

• Availability for off-shift, weekend, and holiday work during cutover and go-live periods.

• Willingness and ability to travel within the US 50%–75% of the time.

🏝️ Benefits

• Eligibility for annual performance bonuses or commission programs.

• Comprehensive medical, dental, and vision coverage.

• 401K plan with matching contributions.

• Flexible time off policy.

• Corporate fitness program.

• Optional benefits including legal plans, accident and hospital indemnity insurance, pet insurance, and more.

• Commitment to workplace inclusion and belonging.

• Equal opportunity employment practices.

• Opportunities for professional, personal, educational, and volunteer development to gain experience.

• A focus on work-life balance.