Senior Software Engineer, Ticketing

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the frontend delivery for ticketing experiences on both React web and React Native mobile platforms.

• Enhance GoFan product functionalities by incorporating new payment options, product variations, and user experiences.

• Develop checkout systems, concessions, and fundraising features to increase revenue for each event.

• Ensure fast and accurate purchase, pass access, and redemption processes during peak traffic periods.

• Manage updates for GoFan and Box Office applications, focusing on accessibility, CI-gated releases, rollback preparedness, and incident resolution.

• Create web and mobile workflows for new event organizers and their events.

• Collaborate with backend teams on API agreements, data integrity, and handling failures effectively.

• Enhance frontend architecture to improve maintainability, delivery speed, and safety of contributions.

• Boost observability through telemetry, alerts, and verification following releases.

• Lead the strategy for unit, integration, and end-to-end testing for high-risk workflows.

• Direct incident triage, production debugging, and follow-up on root causes.

• Utilize AI-assisted development tools for code creation, review, testing, and debugging processes.

• Guide engineers through design evaluations, implementation support, and collaborative coding efforts.

• Collaborate with product, design, and platform teams to translate roadmap objectives into deliverable components.

⛳️ Requirements

• A minimum of 6 years of experience in software engineering, with a strong focus on frontend and product delivery.

• Significant production experience with React, TypeScript, and contemporary frontend application architecture.

• Proven experience in delivering mobile products using React Native.

• Solid understanding of API integration patterns, error management, and data validation techniques in production environments.

• Proven capability to manage intricate projects with minimal supervision and effective cross-functional communication.

• Hands-on experience with unit, integration, and functional test coverage.

• Experience in high-traffic or time-sensitive sectors such as ticketing, e-commerce, payments, or event management.

• Ability to balance product speed with quality, operational reliability, and long-term sustainability.

🏝️ Benefits

• A variety of medical insurance plans available to choose from.

• Coverage for dental, vision, life, and disability insurance.

• Employee Emergency Fund.

• Company equity options (stock options).

• Open Paid Time Off (PTO) policy.

• 401K plan with company matching contributions.

• A hybrid and flexible work environment.