Senior Software Engineer I/II, Operational AI

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Transform customer requirements into precise engineering specifications and establish impactful initial releases.

• Create and deploy features across backend services, APIs, and user-facing applications.

• Develop reusable functionalities to address ongoing customer demands.

• Collaborate with platform, machine learning, product, and design teams.

• Integrate AI detections and agents with operational workflows.

• Evaluate detection quality and customer outcomes to inform enhancements.

• Enhance reliability, response times, and computing costs as usage scales.

• Oversee production systems, including monitoring, troubleshooting, and post-launch optimizations.

• Influence architecture and technical priorities.

• Provide support to engineers through design discussions, code reviews, and mentorship.

• Manage projects from customer interaction through design, implementation, and production operation.

⛳️ Requirements

• Solid foundation in programming and system design principles.

• Proven experience managing software in a production environment.

• Skilled in making technical trade-offs and diagnosing intricate issues.

• Proficiency in utilizing AI coding agents throughout brainstorming, design, implementation, testing, rollout, and production support.

• Excellent communication and teamwork abilities.

• Capability to articulate technical trade-offs and foster alignment among engineering, product, and design teams.

• Experience in developing agentic products, creating hybrid cloud and edge solutions, or applying computer vision or large language models is advantageous.

• Must be a resident of the US or Canada.

• Must obtain and maintain the legal right to work in the company and specified work location, if applicable.

🏝️ Benefits

• Initial RSU grant with no vesting cliff.

• Continuous equity refresh opportunities linked to performance.

• Performance-based bonus/variable compensation.

• Flexible, employee-driven remote working model.

• Stipend for professional development.

• Comprehensive health insurance plans.

• Parental leave benefits.

• Total compensation above the market average.

• Flexible working arrangements.

• Support for remote work when aligned with operational needs.