Senior Software Engineer – Identity

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Develop self-service processes for account recovery, cancellations, and minimizing the load on Customer Support.

• Streamline operations across Zendesk, Forethought, and Scribd Admin support tools and workflows.

• Create and enhance functionalities for authentication, session management, and user data protection.

• Enhance login and account creation processes, including options for passwordless login, magic links, passkeys, One Tap, MFA, and identity verification.

• Integrate and optimize measures for risk-based fraud detection and other security protocols.

• Design and execute workflows for user data retention and deletion to comply with regulations such as GDPR.

• Undertake projects with a focus on quality, maintainability, performance, scalability, and observability.

• Produce technical documentation based on project proposals.

• Work collaboratively with product, security, and legal teams on identity-related initiatives.

• Engage in the Identity squad on-call program.

⛳️ Requirements

• 4–6 years of professional experience in software development.

• Excellent written communication skills.

• Proficient in Ruby on Rails.

• At least 1 year of experience with JavaScript/React.

• Skills in API integration with a focus on authentication.

• Experience with relational databases at scale and proficiency in SQL.

• Knowledge of complex backend systems, including MFA, email verification, and risk-based fraud detection.

• Familiarity with Git.

• Participate in the Identity squad's 24/7 on-call rotation, occurring every three weeks with one week of duty per engineer.

• Good overlap with the EST timezone (09:00–13:00 EST).

• Comfortable using AI tools, with the ability to explain, defend, and take ownership of AI-assisted work.

• Must be physically located in Argentina.

🏝️ Benefits

• Equipment provided.

• Remote-first work environment.